Altisource Field Services Celebrates Product and Team Growth Milestones at its Annual Vendor Summit
- Live webinar sessions with dashboard monitoring to track trainee attentiveness
- Mobile-friendly modules for easy field use
- Module performance analytics and tracking to provide insight into training gaps before issues might occur in the field
- Dashboard to track and manage vendor and individual performance
The Field Services business also added eight new Regional Field Services Managers. These experienced, full-time employees have developed relationships with local municipal officials and have extensive localized knowledge of the rules and regulations in the municipalities they represent. Manager locations are strategically selected based upon client volumes and requirements, industry developments, regulatory changes and market needs. The Field Service Managers' responsibilities include: conducting quality control inspections; performing vendor field training; addressing local escalations in collaboration with government and community stakeholders and vendors; performing property-level oversight functions; and responding to operational matters where local presence and expertise is critical.
Additional 2016 highlights for the Field Services business include:
- Added a top four bank to its client roster
- Launched new client portals in
Altisource's Vendor Management System, providing clients with greater visibility and transparency into their properties and associated inspections and preservation work - Completed over 2.3 million inspections
- Completed over 1.4 million preservation orders
- Managed over 170,000 properties on average per month in pre-foreclosure and REO, including GSE and FHA assets
"Our Field Services team continues to deliver exceptional value and service to our clients through outstanding leadership, training and innovation, all of which are led by our dedicated employees," said
About
Investor Contact:
Chief Financial Officer
+352-2469-7950
Michelle.Esterman@altisource.lu
Press Contact:
Manager, Communications
617-728-6118
Britt.Gottlieb@altisource.com
Source:
News Provided by Acquire Media