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Document and Entity Information - USD ($)	12 Months Ended
Document and Entity Information - USD ($)	Dec. 31, 2019	Feb. 28, 2020	Jun. 30, 2019
Document and Entity Information
Entity Registrant Name	Altisource Portfolio Solutions S.A.
Entity Central Index Key	0001462418
Document Type	10-K
Document Period End Date	Dec. 31, 2019
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Entity Well-Known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Filer Category	Accelerated Filer
Entity Smaller Reporting Company	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		15,519,003
Entity Treasury Stock		9,893,745
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	FY
Entity Public Float			$ 241,235,101
Entity Interactive Data Current	Yes

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 82,741	$ 58,294
Investment in equity securities (Note 5)	42,618	36,181
Accounts receivable, net	43,615	36,466
Short-term investments in real estate (Note 8)	0	39,873
Prepaid expenses and other current assets	15,214	30,720
Total current assets	184,188	201,534
Premises and equipment, net (Note 9)	24,526	45,631
Right-of-use assets under operating leases (Notes 2 and 10)	29,074	0
Goodwill	73,849	81,387
Intangible assets, net	61,046	91,653
Deferred tax assets, net (Note 22)	1,626	309,089
Other assets	10,810	12,406
Total assets	385,119	741,700
Current liabilities:
Accounts payable and accrued expenses	67,671	87,240
Deferred revenue	5,183	10,108
Other current liabilities (Notes 2 and 13)	14,724	7,030
Total current liabilities	87,578	104,378
Long-term debt	287,882	331,476
Other non-current liabilities (Notes 2 and 15)	31,016	9,178
Commitments, contingencies and regulatory matters (Note 25)
Equity (deficit):
Common stock ($1.00 par value; 100,000 shares authorized, 25,413 issued and 15,454 outstanding as of December 31, 2019; 16,276 outstanding as of December 31, 2018)	25,413	25,413
Additional paid-in capital	133,669	122,667
Retained earnings	272,026	590,655
Treasury stock, at cost (9,959 shares as of December 31, 2019 and 9,137 shares as of December 31, 2018)	(453,934)	(443,304)
Altisource equity (deficit)	(22,826)	295,431
Non-controlling interests	1,469	1,237
Total equity (deficit)	(21,357)	296,668
Total liabilities and equity (deficit)	$ 385,119	$ 741,700

CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares shares in Thousands	Dec. 31, 2019	Dec. 31, 2018
Statement of Financial Position [Abstract]
Common stock, par value (in dollars per share)	$ 1	$ 1
Common stock, shares authorized (in shares)	100,000	100,000
Common stock, shares issued (in shares)	25,413	25,413
Common stock, shares outstanding (in shares)	15,454	16,276
Treasury stock, shares (in shares)	9,959	9,137

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Statement [Abstract]
Revenue	$ 648,651	$ 838,202	$ 942,213
Cost of revenue	493,256	622,165	699,865
Gross profit	155,395	216,037	242,348
Selling, general and administrative expenses	141,076	175,670	192,642
Gain on sale of businesses (Note 4)	(17,814)	(13,688)	0
Restructuring charges (Note 24)	14,080	11,560	0
Income from operations	18,053	42,495	49,706
Other income (expense), net:
Interest expense	(21,393)	(26,254)	(22,253)
Unrealized gain (loss) on investment in equity securities (Note 5)	14,431	(12,972)	0
Other income (expense), net	1,348	(1,870)	7,922
Total other income (expense), net	(5,614)	(41,096)	(14,331)
Income before income taxes and non-controlling interests	12,439	1,399	35,375
Income tax (provision) benefit	(318,296)	(4,098)	276,256
Net (loss) income	(305,857)	(2,699)	311,631
Net income attributable to non-controlling interests	(2,112)	(2,683)	(2,740)
Net (loss) income attributable to Altisource	$ (307,969)	$ (5,382)	$ 308,891
(Loss) earnings per share:
Basic (in dollars per share)	$ (19.26)	$ (0.32)	$ 16.99
Diluted (in dollars per share)	$ (19.26)	$ (0.32)	$ 16.53
Weighted average shares outstanding:
Basic (in shares)	15,991	17,073	18,183
Diluted (in shares)	15,991	17,073	18,692
Other comprehensive (loss) income, net of tax:
Reclassification of unrealized gain on investment in equity securities, net of income tax provision of $200, to retained earnings from the cumulative effect of an accounting change (Note 5)	$ 0	$ (733)	$ 0
Unrealized gain on investment in equity securities, net of income tax provision of $0, $0, $(921)	0	0	2,478
Comprehensive (loss) income, net of tax	(305,857)	(3,432)	314,109
Comprehensive income attributable to non-controlling interests	(2,112)	(2,683)	(2,740)
Comprehensive (loss) income attributable to Altisource	$ (307,969)	$ (6,115)	$ 311,369

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS) (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Statement [Abstract]
Reclassification of unrealized gain on investment in equity securities, income tax provision, to retained earnings from the cumulative effect of an accounting change (Note 2)	$ 0	$ 200	$ 0
Unrealized gain (loss) on investment in equity securities, income tax (provision) benefit	$ 0	$ 0	$ (921)

CONSOLIDATED STATEMENTS OF EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Common stock	Additional paid-in capital	Retained earnings	Accumulated other comprehensive income (loss)	Treasury stock, at cost	Non-controlling interests
Balance at Dec. 31, 2016	$ 62,194	$ 25,413	$ 107,288	$ 333,786	$ (1,745)	$ (403,953)	$ 1,405
Balance (in shares) at Dec. 31, 2016		25,413
Increase (Decrease) in Equity
Net (loss) income	311,631			308,891			2,740
Other comprehensive income, net of tax	2,478				2,478
Distributions to non-controlling interest holders	(2,772)						(2,772)
Share-based compensation expense	4,255		4,255
Exercise of stock options and issuance of restricted shares	2,374			(13,491)		15,865
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances and stock option exercises	(1,164)			(1,654)		490
Repurchase of shares	(39,011)					(39,011)
Balance at Dec. 31, 2017	339,985	$ 25,413	112,475	626,600	733	(426,609)	1,373
Balance (in shares) at Dec. 31, 2017		25,413
Increase (Decrease) in Equity
Net (loss) income	(2,699)			(5,382)			2,683
Distributions to non-controlling interest holders	(2,819)						(2,819)
Share-based compensation expense	10,192		10,192
Exercise of stock options and issuance of restricted shares	3,644			(19,245)		22,889
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances and stock option exercises	(825)			(1,603)		778
Repurchase of shares	(40,362)					(40,362)
Balance at Dec. 31, 2018	296,668	$ 25,413	122,667	590,655	0	(443,304)	1,237
Balance (in shares) at Dec. 31, 2018		25,413
Increase (Decrease) in Equity
Net (loss) income	(305,857)			(307,969)			2,112
Distributions to non-controlling interest holders	(2,752)						(2,752)
Share-based compensation expense	11,874		11,002				872
Exercise of stock options and issuance of restricted shares	400			(7,222)		7,622
Treasury shares withheld for the payment of tax on restricted share unit and restricted share issuances and stock option exercises	(1,695)			(3,438)		1,743
Repurchase of shares	(19,995)					(19,995)
Balance at Dec. 31, 2019	$ (21,357)	$ 25,413	$ 133,669	$ 272,026	$ 0	$ (453,934)	$ 1,469
Balance (in shares) at Dec. 31, 2019		25,413

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)	12 Months Ended
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Cash flows from operating activities:
Net (loss) income	$ (305,857,000)	$ (2,699,000)	$ 311,631,000
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization	18,509,000	30,799,000	36,447,000
Amortization of right-of-use assets under operating leases	11,769,000	0	0
Amortization of intangible assets	19,021,000	28,412,000	35,367,000
Unrealized (gain) loss on investment in equity securities	(14,431,000)	12,972,000	0
Change in the fair value of acquisition related contingent consideration	0	0	24,000
Goodwill and intangible assets write-off from business exits (Note 11)	5,900,000	2,640,000	0
Share-based compensation expense	11,874,000	10,192,000	4,255,000
Bad debt expense	720,000	2,830,000	5,116,000
Gain on early extinguishment of debt	0	0	(5,637,000)
Amortization of debt discount	666,000	717,000	301,000
Amortization of debt issuance costs	736,000	965,000	833,000
Deferred income taxes	307,339,000	(5,791,000)	(297,336,000)
Loss on disposal of fixed assets	750,000	727,000	2,768,000
Gain on sale of businesses (Note 4)	(17,814,000)	(13,688,000)	0
Loss on debt refinancing (Note 14)	0	4,434,000	0
Changes in operating assets and liabilities (excludes effect of sale of businesses):
Accounts receivable	(12,207,000)	14,556,000	29,965,000
Short-term investments in real estate	39,873,000	(10,468,000)	(16,380,000)
Prepaid expenses and other current assets	13,628,000	4,617,000	(5,754,000)
Other assets	(132,000)	2,278,000	770,000
Accounts payable and accrued expenses	(16,257,000)	1,651,000	2,576,000
Current and non-current operating lease liabilities	(12,738,000)
Other current and non-current liabilities	(4,661,000)	(16,742,000)	(38,864,000)
Net cash provided by operating activities	46,688,000	68,402,000	66,082,000
Cash flows from investing activities:
Additions to premises and equipment	(2,161,000)	(3,916,000)	(10,514,000)
Proceeds from the sale of businesses (Note 4)	38,632,000	15,000,000	0
Proceeds received from sale of equity securities	7,994,000	0	0
Other investing activities	422,000	0	188,000
Net cash provided by (used in) investing activities	44,887,000	11,084,000	(10,326,000)
Cash flows from financing activities:
Proceeds from issuance of long-term debt	0	407,880,000	0
Repayments and repurchases of long-term debt	(44,996,000)	(486,759,000)	(59,761,000)
Debt issuance costs	0	(5,042,000)	0
Proceeds from stock option exercises	400,000	3,644,000	2,374,000
Purchase of treasury shares	(19,995,000)	(40,362,000)	(39,011,000)
Distributions to non-controlling interests	(2,752,000)	(2,819,000)	(2,772,000)
Payments of tax withholding on issuance of restricted share units and restricted shares	(1,695,000)	(825,000)	(1,164,000)
Net cash used in financing activities	(69,038,000)	(124,283,000)	(100,334,000)
Net increase (decrease) in cash, cash equivalents and restricted cash	22,537,000	(44,797,000)	(44,578,000)
Cash, cash equivalents and restricted cash at the beginning of the period	64,046,000	108,843,000	153,421,000
Cash, cash equivalents and restricted cash at the end of the period	86,583,000	64,046,000	108,843,000
Supplemental cash flow information:
Interest paid	20,856,000	24,123,000	21,210,000
Income taxes paid, net	2,688,000	7,136,000	18,332,000
Acquisition of right-of-use assets with operating lease liabilities	13,775,000
Reduction of right-of-use assets from operating lease modifications or reassessments	(5,844,000)
Non-cash investing and financing activities:
Net decrease in payables for purchases of premises and equipment	$ (101,000)	$ (32,000)	$ (1,311,000)

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

12 Months Ended

Dec. 31, 2019

Accounting Policies [Abstract]

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Accounting and Presentation

The consolidated financial statements are prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). Intercompany transactions and accounts have been eliminated in consolidation.

Principles of Consolidation

The financial statements include the accounts of the Company, its wholly-owned subsidiaries and those entities in which we have a variable interest and are the primary beneficiary.

Altisource consolidates Best Partners Mortgage Cooperative, Inc., which is managed by The Mortgage Partnership of America, L.L.C. (“MPA”), a wholly-owned subsidiary of Altisource. Best Partners Mortgage Cooperative, Inc. is a mortgage cooperative doing business as Lenders One^® (“Lenders One”). MPA provides services to Lenders One under a management agreement that ends on December 31, 2025 (with renewals for three successive five-year periods at MPA’s option).

The management agreement between MPA and Lenders One, pursuant to which MPA is the management company, represents a variable interest in a variable interest entity. MPA is the primary beneficiary of Lenders One as it has the power to direct the activities that most significantly impact the cooperative’s economic performance and the right to receive benefits from the cooperative. As a result, Lenders One is presented in the accompanying consolidated financial statements on a consolidated basis and the interests of the members are reflected as non-controlling interests. As of December 31, 2019, Lenders One had total assets of $1.6 million and total liabilities of $0.3 million. As of December 31, 2018, Lenders One had total assets of $2.7 million and total liabilities of $1.3 million.

In September 2019, Altisource announced the creation of Pointillist, Inc. (“Pointillist”) and contributed the Pointillist^® customer journey analytics business and $8.5 million to it. Pointillist is owned by Altisource and management of Pointillist. Management of Pointillist owns a non-controlling interest representing 12.1% of the outstanding equity of Pointillist. Altisource has no ongoing obligation to provide future funding to Pointillist. Pointillist is presented in the accompanying consolidated financial statements on a consolidated basis and the portion of Pointillist owned by Pointillist management is reported as non-controlling interests.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expenses and related disclosures of contingent liabilities in the consolidated financial statements and accompanying notes. Estimates are used for, but not limited to, determining share-based compensation, income taxes, collectability of receivables, valuation of acquired intangibles and goodwill, depreciable lives and valuation of fixed assets and contingencies. Actual results could differ materially from those estimates.

Cash and Cash Equivalents

We classify all highly liquid instruments with an original maturity of three months or less at the time of purchase as cash equivalents.

Accounts Receivable, Net

Accounts receivable are presented net of an allowance for doubtful accounts that represents an amount that we estimate to be uncollectible. We have estimated the allowance for doubtful accounts based on our historical write-offs, our analysis of past due accounts based on the contractual terms of the receivables and our assessment of the economic status of our customers, if known. The carrying value of accounts receivable, net, approximates fair value.

Premises and Equipment, Net

We report premises and equipment, net at cost or estimated fair value at acquisition for premises and equipment recorded in connection with a business combination and depreciate these assets over their estimated useful lives using the straight-line method as follows:



Furniture and fixtures	5 years
Office equipment	5 years
Computer hardware	3-5 years
Computer software	3-7 years
Leasehold improvements	Shorter of useful life, 10 years or the term of the lease

Maintenance and repair costs are expensed as incurred. We capitalize expenditures for significant improvements and new equipment and depreciate the assets over the shorter of the capitalized asset’s life or the life of the lease.

We review premises and equipment for impairment following events or changes in circumstances that indicate the carrying amount of an asset or asset group may not be recoverable. We measure recoverability of assets to be held and used by comparing the carrying amount of an asset or asset group to estimated undiscounted future cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset or asset group exceeds its estimated future cash flows, we recognize an impairment charge for the amount that the carrying value of the asset or asset group exceeds the fair value of the asset or asset group.

Computer software includes the fair value of software acquired in business combinations, capitalized software development costs and purchased software. Capitalized software development and purchased software are recorded at cost and amortized using the straight-line method over their estimated useful lives. Software acquired in business combinations is recorded at fair value and amortized using the straight-line method over its estimated useful life.

Business Combinations

We account for acquisitions using the purchase method of accounting in accordance with Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 805, Business Combinations. The purchase price of an acquisition is allocated to the assets acquired and liabilities assumed using their fair value as of the acquisition date.

Goodwill

Goodwill represents the excess cost of an acquired business over the fair value of the identifiable tangible and intangible assets acquired and liabilities assumed in a business combination. We evaluate goodwill for impairment annually during the fourth quarter or more frequently when an event occurs or circumstances change in a manner that indicates the carrying value may not be recoverable. We first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying value as a basis for determining whether we need to perform the quantitative two-step goodwill impairment test. Only if we determine, based on qualitative assessment, that it is more likely than not that a reporting unit’s fair value is less than its carrying value will we calculate the fair value of the reporting unit. We would then test goodwill for impairment by first comparing the book value of net assets to the fair value of the reporting unit. If the fair value is determined to be less than the book value, a second step is performed to compute the amount of impairment as the difference between the estimated fair value of goodwill and the carrying value. We estimate the fair value of the reporting unit using discounted cash flows and market comparisons. The discounted cash flow method is based on the present value of projected cash flows. Forecasts of future cash flows are based on our estimate of future sales and operating expenses, based primarily on estimated pricing, sales volumes, market segment share, cost trends and general economic conditions. The estimated cash flows are discounted using a rate that represents our weighted average cost of capital. The market comparisons include an analysis of revenue and earnings multiples of guideline public companies compared to the Company.

Intangible Assets, Net

Identified intangible assets consist primarily of customer related intangible assets, operating agreements, trademarks and trade names and other intangible assets. Identifiable intangible assets acquired in business combinations are recorded based on their fair values at the date of acquisition. We determine the useful lives of our identifiable intangible assets after considering the specific facts and circumstances related to each intangible asset. Factors we consider when determining useful lives include the contractual term of any arrangements, the history of the asset, our long-term strategy for use of the asset and other economic factors. We amortize intangible assets that we deem to have definite lives in proportion to actual and expected customer revenues or on a straight-line basis over their useful lives, generally ranging from 4 to 20 years.

We perform tests for impairment if conditions exist that indicate the carrying value may not be recoverable. When facts and circumstances indicate that the carrying value of intangible assets determined to have definite lives may not be recoverable, management assesses the recoverability of the carrying value by preparing estimates of cash flows of discrete intangible assets generally consistent with models utilized for internal planning purposes. If the sum of the undiscounted expected future cash flows is less than the carrying value, we recognize an impairment to the extent the carrying amount exceeds fair value.

Long-Term Debt

Long-term debt is reported net of applicable discount or premium and net of debt issuance costs. The debt discount or premium and debt issuance costs are amortized to interest expense through maturity of the related debt using the effective interest method.

Fair Value Measurements

Fair value is defined as an exit price, representing the amount that would be received for an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The three-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:

Level 1 — Quoted prices in active markets for identical assets and liabilities

Level 2 — Observable inputs other than quoted prices included in Level 1

Level 3 — Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of assets or liabilities.

Financial assets and financial liabilities are classified based on the lowest level of input that is significant to the fair value measurements. Our assessment of the significance of a particular input to the fair value measurements requires judgment and may affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.

Functional Currency

The currency of the primary economic environment in which our operations are conducted is the United States dollar. Therefore, the United States dollar has been determined to be our functional and reporting currency. Non-United States dollar transactions and balances have been measured in United States dollars in accordance with ASC Topic 830, Foreign Currency Matters. All transaction gains and losses from the measurement of monetary balance sheet items denominated in non-United States dollar currencies are reflected in the consolidated statements of operations and comprehensive income (loss) as income or expenses, as appropriate.

Defined Contribution 401(k) Plan

Some of our employees currently participate in a defined contribution 401(k) plan under which we may make matching contributions equal to a discretionary percentage determined by us. We recorded expenses of $0.9 million, $1.2 million and $1.2 million for the years ended December 31, 2019, 2018 and 2017, respectively, related to our discretionary contributions.

Revenue Recognition

We recognize revenue when we satisfy a performance obligation by transferring control of a product or service to a customer in an amount that reflects the consideration that we expect to receive. This revenue can be recognized at a point in time or over time. We invoice customers based on our contractual arrangements with each customer, which may not be consistent with the period that revenues are recognized. When there is a timing difference between when we invoice customers and when revenues are recognized, we record either a contract asset (unbilled accounts receivable) or a contract liability (deferred revenue or other current liabilities), as appropriate. Descriptions of our principal revenue generating activities are as follows:

Core Businesses

Field Services


•	For property preservation and inspection services and payment management technologies, we recognize transactional revenue when the service is provided.


•	For vendor management transactions and our vendor management oversight software-as-a-service (“SaaS”) platform, we recognize revenue over the period during which we perform the services.


•	Reimbursable expenses revenue related to our property preservation and inspection services is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Marketplace


•	For the real estate auction platform, real estate auction and real estate brokerage services, we recognize revenue on a net basis (i.e., the commission on the sale) as we perform services as an agent without assuming the risks and rewards of ownership of the asset and the commission earned on the sale is a fixed percentage or amount.


•	For SaaS based technology to manage real estate owned (“REO”), short sales, foreclosure, bankruptcy and eviction processes, we recognize revenue over the estimated average number of months the REO are on the platform. We generally recognize revenue for professional services over the contract period.


•	Reimbursable expenses revenue related to our real estate sales is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Mortgage and Real Estate Solutions


•	For the majority of the services we provide, we recognize transactional revenue when the service is provided.

•

For loan disbursement processing services, we recognize revenue over the period during which we perform the processing services with full recognition upon completion of the disbursements. For foreclosure trustee services, we recognize revenue over the period during which we perform the related services, with full recognition upon completion and/or recording the related foreclosure deed. We use judgment to determine the period over which we recognize revenue for certain of these services.


•	Reimbursable expenses revenue related to our title and foreclosure trustee services businesses is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Other Businesses

Earlier Stage Business


•	For our customer journey analytics platform, we recognize revenue primarily based on subscription fees. We recognize revenue associated with implementation services and maintenance services ratably over the contract term.

Other

•

For our Financial Services business (sold on July 1, 2019, see Note 4), we generally earned fees for our post-charge-off consumer debt collection services as a percentage of the amount we collected on delinquent consumer receivables and recognized revenue following collection from the borrowers. For mortgage charge-off collections performed on behalf of our clients, we recognized revenue as a percentage of amounts collected following collection from the borrowers. We provided customer relationship management services for which we typically earned and recognized revenue on a per-person, per-call or per-minute basis as the related services were performed.


•	For loan servicing technologies, we recognized revenue based on the number of loans on the system. We generally recognized revenue from professional services over the contract period.


•	For short-term investments in real estate (wind down completed in 2019, see Note 8), we recognized revenue associated with our sales of short-term investments in real estate on a gross basis (i.e., the selling price of the property) as we assumed the risks and rewards of ownership of the asset.


•	For our consumer real estate brokerage (discontinued in the fourth quarter of 2019, see Note 8), we recognized revenue on a net basis (i.e., the commission on the sale) as we performed services as an agent without assuming the risks and rewards of ownership of the asset and the commission earned on the sale was a fixed percentage or amount.

Share-Based Compensation

Share-based compensation is accounted for under the provisions of ASC Topic 718, Compensation - Stock Compensation (“ASC Topic 718”). Under ASC Topic 718, the cost of services received in exchange for an award of equity instruments is generally measured based on the grant date fair value of the award. Share-based awards that do not require future service are expensed immediately. Share-based awards that require future service are recognized over the relevant service period. The Company has made an accounting policy election to account for forfeitures in compensation expense as they occur.

Income Taxes

We record income taxes in accordance with ASC Topic 740, Income Taxes (“ASC Topic 740”). We account for certain income and expense items differently for financial reporting purposes and income tax purposes. We recognize deferred income tax assets and liabilities for these differences between the financial reporting basis and the tax basis of our assets and liabilities as well as expected benefits of utilizing net operating loss and credit carryforwards. The most significant temporary differences relate to accrued compensation, amortization, loss carryforwards and valuation allowances. We measure deferred income tax assets and liabilities using enacted tax rates expected to apply to taxable income in the years in which we anticipate recovery or settlement of those temporary differences. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period when the change is enacted. Deferred tax assets are reduced by a valuation allowance when it is more likely than not that some portion or all of the deferred tax assets will not be realized.

Tax laws are complex and subject to different interpretations by the taxpayer and respective governmental taxing authorities. Significant judgment is required in determining tax expense and in evaluating tax positions including evaluating uncertainties under ASC Topic 740. We recognize tax benefits from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities based on the technical merits of the position. The tax benefits recognized in the financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate settlement. Resolution of these uncertainties in a manner inconsistent with management’s expectations could have a material impact on our results of operations.

Earnings Per Share

We compute earnings per share in accordance with ASC Topic 260, Earnings Per Share. Basic net income per share is computed by dividing net income attributable to Altisource by the weighted average number of shares of common stock outstanding for the period. Diluted net income per share reflects the assumed conversion of all dilutive securities using the treasury stock method.

Recently Adopted Accounting Pronouncements

In February 2016, the FASB issued Accounting Standards Update (“ASU”) No. 2016-02, Leases (Topic 842) and in July 2018, the FASB issued ASU No. 2018-10, Codification Improvements to Topic 842, Leases and ASU No. 2018-11, Leases (Topic 842): Targeted Improvements (collectively “Topic 842”). Topic 842 introduces a new lessee model that brings substantially all leases on the balance sheet. This standard requires lessees to recognize lease assets and lease liabilities on their balance sheets and disclose key information about leasing arrangements in their financial statements. The Company adopted Topic 842 effective January 1, 2019 using the modified retrospective transition approach. In addition, the Company elected the practical expedients permitted under the transition guidance within the new standard, including allowing the Company to carry forward its historical lease classification, using hindsight to determine the lease term for existing leases, combining fixed lease and non-lease components and excluding short-term leases. Adoption of this new standard resulted in the recognition of $42.1 million of right-of-use assets in right-of-use assets under operating leases, $45.5 million of operating lease liabilities ($16.7 million in other current liabilities and $28.8 million in other non-current liabilities) and reduced accrued rent and lease incentives of $3.4 million in accounts payable and accrued expenses and other non-current liabilities on the accompanying consolidated balance sheets.

Future Adoption of New Accounting Pronouncements

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. This standard will simplify the subsequent measurement of goodwill by eliminating Step 2 from the goodwill impairment test. Current guidance requires that companies compute the implied fair value of goodwill under Step 2 by performing procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and liabilities) following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. This standard will require companies to perform annual or interim goodwill impairment tests by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within that reporting period, and will be applied prospectively. Early adoption of this standard is permitted. The Company currently does not expect the adoption of this guidance to have an impact on its consolidated financial statements. Furthermore, adoption of this standard as of December 31, 2019 would not have had any impact on the Company’s consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement. This standard modifies certain disclosure requirements such as the valuation processes for Level 3 fair value measurements. This standard also requires new disclosures such as the disclosure of certain assumptions used to develop significant unobservable inputs for Level 3 fair value measurements. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within that reporting period. Early adoption of either the entire standard or only the provisions that eliminate or modify requirements is permitted. The Company currently does not expect the adoption of this guidance to have an impact on its consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (a consensus of the FASB Emerging Issues Task Force). This standard aligns the requirements for capitalizing implementation costs in a hosting arrangement service contract with the existing guidance for capitalizing implementation costs incurred for an internal-use software license. This standard also requires capitalizing or expensing implementation costs based on the nature of the costs and the project stage during which they are incurred and establishes additional disclosure requirements. This standard will be effective for annual periods beginning after December 15, 2019, including interim periods within that reporting period. Early adoption of this standard is permitted. The Company currently plans to adopt the standard prospectively and is currently evaluating the impact this guidance may have on its consolidated financial statements.

In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. This standard is part of the FASB’s initiative to reduce complexity in accounting standards by instituting several simplifying provisions and removing several exceptions pertaining to income tax accounting. This standard will be effective for annual periods beginning after December 15, 2020, including interim periods within that reporting period. Early adoption of this standard is permitted. The Company is currently evaluating the impact this guidance may have on its consolidated financial statements.

ORGANIZATION	12 Months Ended
ORGANIZATION	Dec. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
ORGANIZATION	ORGANIZATION Description of Business Altisource Portfolio Solutions S.A., together with its subsidiaries (which may be referred to as “Altisource,” the “Company,” “we,” “us” or “our”), is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative services and technologies, Altisource helps solve the demands of the ever-changing markets we serve. Effective January 1, 2019, the Company reorganized its internal reporting structure in connection with Project Catalyst, a project initiated in August 2018 to optimize our operations and reduce costs to better align our cost structure with our anticipated revenues and improve our operating margins (see Note 24). The internal reorganization included, among other changes, the replacement of segment presidents with a chief operating officer, who is responsible for products, services and operations for the Company’s Mortgage Market and Real Estate Market businesses, reporting to our Chairman and Chief Executive Officer (our chief operating decision maker) who manages our businesses, regularly reviews operating results and profitability, allocates resources and evaluates performance on a consolidated basis. Prior to January 1, 2019, the Company reported our operations through two reportable segments: Mortgage Market and Real Estate Market. In addition, we reported Other Businesses, Corporate and Eliminations separately. The prior years’ presentation has been reclassified to conform to the current year presentation.

CUSTOMER CONCENTRATION	12 Months Ended
CUSTOMER CONCENTRATION	Dec. 31, 2019
Risks and Uncertainties [Abstract]
CUSTOMER CONCENTRATION	CUSTOMER CONCENTRATION Ocwen Ocwen Financial Corporation (together with its subsidiaries, “Ocwen”) is a residential mortgage loan servicer of mortgage servicing rights (“MSRs”) it owns, including those MSRs in which others have an economic interest, and a subservicer of MSRs owned by others. During the year ended December 31, 2019, Ocwen was our largest customer, accounting for 56% of our total revenue. Ocwen purchases certain mortgage services from us under the terms of services agreements and amendments thereto (collectively, the “Ocwen Services Agreements”) with terms extending through August 2025. Certain of the Ocwen Services Agreements contain a “most favored nation” provision and also grant the parties the right to renegotiate pricing, among other things. In February 2019, Altisource and Ocwen entered into agreements that, among other things, facilitate Ocwen’s transition from REALServicing and related technologies to another mortgage servicing software platform, establish a process for Ocwen to review and approve the assignment of one or more of our agreements to potential buyers of Altisource’s business lines, requiring Ocwen to use Altisource as service provider for certain service referrals totaling an amount equal to 100% of the applicable service referrals on certain portfolios plus an amount equal to not less than 90% of applicable service referrals from certain other portfolios (determined on a service by service basis), subject to certain additional restrictions and limitations, and affirm Altisource’s role as a strategic service provider to Ocwen through August 2025. In connection with these agreements, Altisource expressly preserved and did not waive any of its existing contractual rights relating to service referrals, other than with respect to Ocwen transitioning from the REALServicing and related technologies. If Altisource fails certain performance standards for specified periods of time, then Ocwen may terminate Altisource as a provider for the applicable service(s), subject to certain limitations and Altisource’s right to cure. Ocwen’s transition to another mortgage servicing platform was completed during 2019. We are not experiencing a significant impact of the servicing technology transition on the other services we provide to Ocwen, other than what we believe is a temporary impact on default related referral volume and REO inventory conversion rates from Ocwen’s transition to another servicing system. We believe the REO conversion rates will return to historical levels during the first half of 2020. For the years ended December 31, 2019, 2018 and 2017, service revenue from REALServicing and related technologies was $14.1 million, $35.1 million and $37.2 million, respectively. Revenue from Ocwen primarily consists of revenue earned from the loan portfolios serviced and subserviced by Ocwen when Ocwen engages us as the service provider, and revenue earned directly from Ocwen, pursuant to the Ocwen Services Agreements. For the years ended December 31, 2019, 2018 and 2017, we recognized revenue from Ocwen of $362.7 million, $437.4 million and $542.0 million, respectively. Revenue from Ocwen as a percentage of consolidated revenue was 56%, 52% and 58% for the years ended December 31, 2019, 2018 and 2017, respectively. We earn additional revenue related to the portfolios serviced and subserviced by Ocwen when a party other than Ocwen or the MSR owner selects Altisource as the service provider. For the years ended December 31, 2019, 2018 and 2017, we recognized revenue of $37.5 million, $47.1 million and $148.5 million, respectively, related to the portfolios serviced by Ocwen when a party other than Ocwen or the MSR owner selected Altisource as the service provider. These amounts are not included in deriving revenue from Ocwen and revenue from Ocwen as a percentage of revenue discussed above. As of December 31, 2019, accounts receivable from Ocwen totaled $19.1 million, $15.7 million of which was billed and $3.4 million of which was unbilled. As of December 31, 2018, accounts receivable from Ocwen totaled $15.2 million, $11.6 million of which was billed and $3.6 million of which was unbilled. NRZ New Residential Investment Corp. (individually, together with one or more of its subsidiaries or one or more of its subsidiaries individually, “NRZ”) is a real estate investment trust that invests in and manages investments primarily related to residential real estate, including MSRs and excess MSRs. Ocwen has disclosed that NRZ is its largest client. As of December 31, 2019, NRZ owned MSRs or rights to MSRs relating to approximately 56% of loans serviced and subserviced by Ocwen (measured in unpaid principal balance (“UPB”)). In July 2017 and January 2018, Ocwen and NRZ entered into a series of agreements pursuant to which the parties agreed, among other things, to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s legal title to certain of its MSRs (the “Subject MSRs”) and under which Ocwen will subservice mortgage loans underlying the MSRs for an initial term of five years. On August 28, 2017, Altisource, through its licensed subsidiaries, entered into a Cooperative Brokerage Agreement, as amended, and related letter agreement (collectively, the “Brokerage Agreement”) with NRZ which extends through August 2025. Under this agreement and related amendments, Altisource remains the exclusive provider of brokerage services for REO associated with the Subject MSRs, irrespective of the subservicer, subject to certain limitations. NRZ’s brokerage subsidiary receives a cooperative brokerage commission on the sale of REO properties from these portfolios subject to certain exceptions. The Brokerage Agreement can, at Altisource’s discretion, be terminated by Altisource if a services agreement is not signed by Altisource and NRZ. A services agreement has not been signed. The parties continue to operate under the Brokerage Agreement. The Brokerage Agreement may otherwise only be terminated upon the occurrence of certain specified events. Termination events include, but are not limited to, a breach of the terms of the Brokerage Agreement (including, without limitation, the failure to meet performance standards and non-compliance with law in a material respect), the failure to maintain licenses which failure materially prevents performance of the contract, regulatory allegations of non-compliance resulting in an adversarial proceeding against NRZ, voluntary or involuntary bankruptcy, appointment of a receiver, disclosure in a Form 10-K or Form 10-Q that there is significant uncertainty about Altisource’s ability to continue as a going concern, failure to maintain a specified level of cash and an unapproved change of control. For the years ended December 31, 2019, 2018 and 2017, we recognized revenue from NRZ of $12.5 million, $28.7 million and $2.4 million, respectively, under the Brokerage Agreement. For the years ended December 31, 2019, 2018 and 2017, we recognized additional revenue of $60.0 million, $83.6 million and $3.9 million, respectively, relating to the Subject MSRs when a party other than NRZ selects Altisource as the service provider.

SALE OF BUSINESS	12 Months Ended
SALE OF BUSINESS	Dec. 31, 2019
Discontinued Operations and Disposal Groups [Abstract]
SALE OF BUSINESS	SALE OF BUSINESSES Financial Services Business On July 1, 2019, Altisource sold its Financial Services business, consisting of its post-charge-off consumer debt and mortgage charge-off collection services and customer relationship management services (the “Financial Services Business”) to Transworld Systems Inc. (“TSI”) for $44.0 million consisting of an up-front payment of $40.0 million, subject to a working capital adjustment (finalized during 2019) and transaction costs upon closing of the sale, and an additional $4.0 million payment on the one year anniversary of the sale closing. In connection with the sale, we recognized a $17.8 million pretax gain on sale for the year ended December 31, 2019. The parties also entered into a transition services agreement to provide for the management and orderly transition of certain services and technologies to TSI for periods ranging from 2 months to 13 months. These services include support for information technology systems and infrastructure, facilities management, finance, compliance and human resources functions and are charged to TSI on a fixed fee or hourly basis. On July 17, 2019, Altisource used $37.0 million of the net up-front payment to repay a portion of its senior secured term loan. Rental Property Management Business In August 2018, Altisource entered into an amendment to its agreements with Front Yard Residential Corporation (“RESI”) to sell Altisource’s rental property management business to RESI and permit RESI to internalize certain services that had been provided by Altisource. These services were historically provided under an agreement between RESI and Altisource, in which Altisource was the sole provider of rental property management services to RESI through December 2027, subject to certain exceptions. The proceeds from the transaction totaled $18.0 million, payable in two installments. The first installment of $15.0 million was received on the closing date of August 8, 2018. The second installment of $3.0 million will be received on the earlier of a RESI change of control or on August 8, 2023 (see Note 5 for a discussion of the February 17, 2020 RESI merger and resulting potential change of control of RESI). The present value of the second installment is included in other assets in the accompanying consolidated balance sheets and has a discounted value of $2.4 million and $2.2 million as of December 31, 2019 and December 31, 2018, respectively. In connection with the sale of the rental property management business, the Company recognized a pretax gain of $13.7 million for the year ended December 31, 2018 in the accompanying consolidated statements of operations and comprehensive income (loss). DISCONTINUATION OF LINES OF BUSINESS Owners.com In October 2019, the Company announced its plans to wind down and close the Owners.com business, which was completed by December 31, 2019. Owners.com was a technology-enabled real estate brokerage and provider of related mortgage brokerage and title services. Owners.com was not material in relation to the Company’s results of operations or financial position. In connection with the wind down of Owners.com, the Company wrote off $5.2 million of goodwill and $0.7 million of intangible assets (see Note 11). In addition, wind down expenses were included in the Project Catalyst restructuring charges (see Note 24). Buy-Renovate-Lease-Sell On November 26, 2018, the Company announced its plans to sell its short-term investments in real estate (“BRS Inventory”) and discontinue the Company’s Buy-Renovate-Lease-Sell (“BRS”) business. Altisource’s BRS business focused on buying, renovating, leasing and selling single-family homes to real estate investors. The BRS business was not material in relation to the Company’s results of operations or financial position. In anticipation of receiving the majority of the proceeds from the sale of the BRS Inventory in 2019, the Company repaid $49.9 million of its senior secured term loan in the fourth quarter of 2018. The Company completed the sale of the BRS Inventory during the year ended December 31, 2019.

INVESTMENT IN EQUITY SECURITIES	12 Months Ended
INVESTMENT IN EQUITY SECURITIES	Dec. 31, 2019
Investments, Debt and Equity Securities [Abstract]
INVESTMENT IN EQUITY SECURITIES	INVESTMENT IN EQUITY SECURITIES During 2016, we purchased 4.1 million shares of RESI common stock. This investment is reflected in the accompanying consolidated balance sheets at fair value and changes in fair value are included in other income (expense), net in the accompanying consolidated statements of operations and comprehensive income (loss). As of December 31, 2019 and 2018, we held 3.5 million and 4.1 million shares, respectively, of RESI common stock. As of December 31, 2019 and 2018, the fair value of our investment was $42.6 million and $36.2 million, respectively. During the years ended December 31, 2019 and 2018, we recognized an unrealized gain (loss) from the change in fair value of $14.4 million and $(13.0) million, respectively, in the consolidated statements of operations and comprehensive income (loss). During the year ended December 31, 2017, we recognized an unrealized gain on our investment in RESI of $2.5 million, net of income tax provision, in other comprehensive income in the consolidated statements of operations and comprehensive income (loss). In January 2016, the FASB issued ASU No. 2016-01, Financial Instruments - Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities, that required equity investments (except those accounted for under the equity method of accounting or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. This standard was effective for the Company on January 1, 2018. The adoption of this standard resulted in a cumulative effect adjustment to increase retained earnings and decrease accumulated other comprehensive income by $0.7 million, net of income tax provision, on January 1, 2018. The unrealized gain for year ended December 31, 2019 included a $2.0 million net gain, recognized on RESI shares sold during the period. During the years ended December 31, 2019, 2018 and 2017, we earned dividends of $1.7 million, $2.5 million and $2.5 million, respectively, related to this investment. Pursuant to the agreement between Altisource and RESI to sell the rental property management business to RESI (see Note 4 for additional information), Altisource was subject to a lock-up period with respect to the sale or transfer of the shares of common stock of RESI owned by Altisource (the “Shares”) through December 31, 2018. In addition, during each quarter of 2019, Altisource was permitted to sell or transfer no more than 25% of the Shares, subject to certain exceptions. In May 2019, the Company began selling its investment in RESI common stock. During the year ended December 31, 2019, the Company sold 0.7 million shares for net proceeds of $8.0 million. As required by our senior secured term loan agreement, the Company used the net proceeds to repay a portion of its senior secured term loan. On February 17, 2020, RESI entered into a merger agreement to be acquired by affiliates of Amherst Single Family Residential Partners VI, LP (“Amherst”) for $12.50 in cash per share. Also on February 17, 2020, the Company entered into a Voting and Support Agreement with an affiliate of Amherst pursuant to which the Company agreed, among other things and subject to the terms and conditions of the Voting and Support Agreement, to vote its shares in favor of the merger. Concurrently with the execution of the Voting and Support Agreement, the Company entered into a side letter with RESI pursuant to which RESI agreed, among other things and subject to the terms and conditions of the side letter, to reimburse the Company for: (a) certain out-of-pocket legal fees and legal expenses should the Company or its officers, directors, employees or other representatives (collectively, the “Indemnified Parties”) incur such costs or expenses in connection with any stockholder’s claims or proceedings against RESI or derivatively on behalf of RESI, in which the Indemnified Parties or their representatives are named parties, with respect to any of the merger agreement, the Voting and Support Agreement, the merger or other transactions contemplated thereby; and (b) any amounts for which the Indemnified Parties are found liable or are required to pay pursuant to any settlement or other voluntary disposition with respect to any such proceeding.

ACCOUNTS RECEIVABLE, NET

12 Months Ended

Dec. 31, 2019

Receivables [Abstract]

ACCOUNTS RECEIVABLE, NET

Accounts receivable, net consists of the following as of December 31:



(in thousands)	2019			2018

Billed	$	35,921		$	35,590
Unbilled	12,166			11,759
	48,087			47,349
Less: Allowance for doubtful accounts	(4,472		)	(10,883		)

Total	$	43,615		$	36,466

Unbilled accounts receivable consist primarily of certain real estate asset management, REO sales, title and closing services for which we generally recognize revenue when the service is provided but collect upon closing of the sale, and foreclosure trustee services, for which we generally recognize revenues over the service delivery period but bill following completion of the service. We also include amounts in unbilled accounts receivable that are earned during a month and billed in the following month.

Bad debt expense amounted to $0.7 million, $2.8 million and $5.1 million for the years ended December 31, 2019, 2018 and 2017, respectively, and is included in selling, general and administrative expenses in the consolidated statements of operations and comprehensive income (loss).

PREPAID EXPENSES AND OTHER CURRENT ASSETS

12 Months Ended

Dec. 31, 2019

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

PREPAID EXPENSES AND OTHER CURRENT ASSETS

Prepaid expenses and other current assets consist of the following as of December 31:



(in thousands)	2019		2018

Maintenance agreements, current portion	$	1,923	$	5,600
Income taxes receivable	5,098		7,940
Prepaid expenses	3,924		7,484
Other current assets	4,269		9,696

Total	$	15,214	$	30,720

DISCONTINUATION OF LINES OF BUSINESS	12 Months Ended
DISCONTINUATION OF LINES OF BUSINESS	Dec. 31, 2019
Discontinued Operations and Disposal Groups [Abstract]
DISCONTINUATION OF LINES OF BUSINESS	SALE OF BUSINESSES Financial Services Business On July 1, 2019, Altisource sold its Financial Services business, consisting of its post-charge-off consumer debt and mortgage charge-off collection services and customer relationship management services (the “Financial Services Business”) to Transworld Systems Inc. (“TSI”) for $44.0 million consisting of an up-front payment of $40.0 million, subject to a working capital adjustment (finalized during 2019) and transaction costs upon closing of the sale, and an additional $4.0 million payment on the one year anniversary of the sale closing. In connection with the sale, we recognized a $17.8 million pretax gain on sale for the year ended December 31, 2019. The parties also entered into a transition services agreement to provide for the management and orderly transition of certain services and technologies to TSI for periods ranging from 2 months to 13 months. These services include support for information technology systems and infrastructure, facilities management, finance, compliance and human resources functions and are charged to TSI on a fixed fee or hourly basis. On July 17, 2019, Altisource used $37.0 million of the net up-front payment to repay a portion of its senior secured term loan. Rental Property Management Business In August 2018, Altisource entered into an amendment to its agreements with Front Yard Residential Corporation (“RESI”) to sell Altisource’s rental property management business to RESI and permit RESI to internalize certain services that had been provided by Altisource. These services were historically provided under an agreement between RESI and Altisource, in which Altisource was the sole provider of rental property management services to RESI through December 2027, subject to certain exceptions. The proceeds from the transaction totaled $18.0 million, payable in two installments. The first installment of $15.0 million was received on the closing date of August 8, 2018. The second installment of $3.0 million will be received on the earlier of a RESI change of control or on August 8, 2023 (see Note 5 for a discussion of the February 17, 2020 RESI merger and resulting potential change of control of RESI). The present value of the second installment is included in other assets in the accompanying consolidated balance sheets and has a discounted value of $2.4 million and $2.2 million as of December 31, 2019 and December 31, 2018, respectively. In connection with the sale of the rental property management business, the Company recognized a pretax gain of $13.7 million for the year ended December 31, 2018 in the accompanying consolidated statements of operations and comprehensive income (loss). DISCONTINUATION OF LINES OF BUSINESS Owners.com In October 2019, the Company announced its plans to wind down and close the Owners.com business, which was completed by December 31, 2019. Owners.com was a technology-enabled real estate brokerage and provider of related mortgage brokerage and title services. Owners.com was not material in relation to the Company’s results of operations or financial position. In connection with the wind down of Owners.com, the Company wrote off $5.2 million of goodwill and $0.7 million of intangible assets (see Note 11). In addition, wind down expenses were included in the Project Catalyst restructuring charges (see Note 24). Buy-Renovate-Lease-Sell On November 26, 2018, the Company announced its plans to sell its short-term investments in real estate (“BRS Inventory”) and discontinue the Company’s Buy-Renovate-Lease-Sell (“BRS”) business. Altisource’s BRS business focused on buying, renovating, leasing and selling single-family homes to real estate investors. The BRS business was not material in relation to the Company’s results of operations or financial position. In anticipation of receiving the majority of the proceeds from the sale of the BRS Inventory in 2019, the Company repaid $49.9 million of its senior secured term loan in the fourth quarter of 2018. The Company completed the sale of the BRS Inventory during the year ended December 31, 2019.

PREMISES AND EQUIPMENT, NET

12 Months Ended

Dec. 31, 2019

Property, Plant and Equipment [Abstract]

PREMISES AND EQUIPMENT, NET

Premises and equipment, net consists of the following as of December 31:



(in thousands)	2019			2018

Computer hardware and software	$	144,608		$	182,215
Leasehold improvements	23,800			29,781
Furniture and fixtures	8,775			13,313
Office equipment and other	4,004			7,384
	181,187			232,693
Less: Accumulated depreciation and amortization	(156,661		)	(187,062		)

Total	$	24,526		$	45,631

Depreciation and amortization expense amounted to $18.5 million, $30.8 million and $36.4 million for the years ended December 31, 2019, 2018 and 2017, respectively, and is included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the consolidated statements of operations and comprehensive income (loss).

Premises and equipment, net consist of the following, by country, as of December 31:



(in thousands)	2019		2018

United States	$	13,426	$	25,693
Luxembourg	10,295		14,975
India	671		3,154
Philippines	95		1,754
Other	39		55

Total	$	24,526	$	45,631

RIGHT-OF-USE ASSETS UNDER OPERATING LEASES, NET

12 Months Ended

Dec. 31, 2019

Leases [Abstract]

RIGHT-OF-USE ASSETS UNDER OPERATING LEASES, NET

Right-of-use assets under operating leases consist of the following as of December 31:



(in thousands)	2019			2018

Right-of-use assets under operating leases	$	39,729		$	—
Less: Accumulated amortization	(10,655		)	—

Total	$	29,074		$	—

The Company adopted Topic 842 effective January 1, 2019, which resulted in the recognition of $42.1 million of right-of-use assets upon adoption for operating leases, primarily for office space (see Note 2). Amortization of operating leases was $11.8 million for the year ended December 31, 2019 (no comparative amounts for the years ended December 31, 2018 and 2017), and is included in cost of revenue for operating assets and in selling, general and administrative expenses for non-operating assets in the consolidated statements of operations and comprehensive income (loss).

GOODWILL AND INTANGIBLE ASSETS, NET

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

GOODWILL AND INTANGIBLE ASSETS, NET

Goodwill

Changes in goodwill during the years ended December 31, 2019 and 2018 are summarized below:



(in thousands)	Total

Balance as of January 1, 2018	$	86,283
Disposition ⁽¹⁾	(2,256		)
Write-off ⁽²⁾	(2,640		)
Balance as of December 31, 2018	81,387
Disposition ⁽¹⁾	(2,378		)
Write-off ⁽²⁾	(5,160		)

Balance as of December 31, 2019	$	73,849

______________________________________


⁽¹⁾	During 2018, goodwill was reduced by $2.3 million in connection with the sale of the rental property management business to RESI (see Note 4). During 2019, the Company sold the Financial Services Business (see Note 4) which had $2.4 million of goodwill attributed to it.


⁽²⁾	During 2018, we recorded a $2.6 million write-off of goodwill attributable to the BRS business, as a result of our decision to discontinue the BRS business in the fourth quarter of 2018 (see Note 8). During 2019, we recorded a $5.2 million write-off of goodwill attributable to the Owners.com business, as a result of our decision to wind down and close the business (see Note 8).

Intangible Assets, Net

Intangible assets, net consist of the following as of December 31:



	Weighted average estimated useful life (in years)	Gross carrying amount				Accumulated amortization						Net book value
(in thousands)	Weighted average estimated useful life (in years)	2019		2018		2019			2018			2019		2018

Definite lived intangible assets:
Customer related intangible assets	9	$	214,973	$	273,172	$	(176,043	)	$	(207,639	)	$	38,930	$	65,533
Operating agreement	20	35,000		35,000		(17,376		)	(15,632		)	17,624		19,368
Trademarks and trade names	16	9,709		11,349		(5,893		)	(6,244		)	3,816		5,105
Non-compete agreements	4	1,230		1,230		(1,215		)	(1,026		)	15		204
Intellectual property	10	300		300		(175		)	(145		)	125		155
Other intangible assets	5	3,745		3,745		(3,209		)	(2,457		)	536		1,288

Total		$	264,957	$	324,796	$	(203,911	)	$	(233,143	)	$	61,046	$	91,653

Amortization expense for definite lived intangible assets was $19.0 million, $28.4 million and $35.4 million for the years ended December 31, 2019, 2018 and 2017, respectively. Expected annual definite lived intangible asset amortization expense for 2020 through 2024 is $13.5 million, $10.6 million, $5.2 million, $5.1 million and $5.1 million, respectively.

OTHER ASSETS

12 Months Ended

Dec. 31, 2019

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

OTHER ASSETS

Other assets consist of the following as of December 31:



(in thousands)	2019		2018

Security deposits	$	3,473	$	3,972
Restricted cash	3,842		5,752
Other	3,495		2,682

Total	$	10,810	$	12,406

ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES

12 Months Ended

Dec. 31, 2019

Payables and Accruals [Abstract]

ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES

Accounts payable and accrued expenses consist of the following as of December 31:



(in thousands)	2019		2018

Accounts payable	$	22,431	$	27,853
Accrued expenses - general	24,558		27,866
Accrued salaries and benefits	18,982		31,356
Income taxes payable	1,700		165

Total	$	67,671	$	87,240

Other current liabilities consist of the following as of December 31:



(in thousands)	2019		2018

Operating lease liabilities	$	11,398	$	—
Unfunded cash account balances	1,820		4,932
Other	1,506		2,098

Total	$	14,724	$	7,030

LONG-TERM DEBT

12 Months Ended

Dec. 31, 2019

Debt Disclosure [Abstract]

LONG-TERM DEBT

Long-term debt consists of the following as of December 31:



(in thousands)	2019			2018

Senior secured term loans	$	293,826		$	338,822
Less: Debt issuance costs, net	(3,119		)	(3,855		)
Less: Unamortized discount, net	(2,825		)	(3,491		)

Long-term debt	$	287,882		$	331,476

On April 3, 2018, Altisource Portfolio Solutions S.A. and its wholly-owned subsidiary, Altisource S.à r.l. entered into a credit agreement (the “Credit Agreement”) with Morgan Stanley Senior Funding, Inc., as administrative agent and collateral agent, and certain lenders. Under the Credit Agreement, Altisource borrowed $412.0 million in the form of Term B Loans and obtained a $15.0 million revolving credit facility. The Term B Loans mature in April 2024 and the revolving credit facility matures in April 2023. Altisource Portfolio Solutions S.A. and certain subsidiaries are guarantors of the term loan and the revolving credit facility (collectively, the “Guarantors”).

Proceeds from the Term B Loans were used to repay the Company’s prior senior secured term loan, which had an outstanding balance of $412.1 million as of April 3, 2018. In connection with the refinancing, we recognized a loss of $4.4 million from the write-off of unamortized debt issuance costs and debt discount in the second quarter of 2018. This loss was included in other income (expense), net in the consolidated statements of operations and comprehensive income (loss).

There are no mandatory repayments of the Term B Loans due until March 2023, when $1.3 million is due to be repaid. Thereafter, the Term B Loans must be repaid in consecutive quarterly principal installments of $3.1 million, with the balance due at maturity.

During 2019, the Company used net proceeds of $37.0 million from the sale of the Financial Services Business to TSI (see Note 4) to repay a portion of the senior secured term loan. Also during 2019, the Company sold 0.7 million RESI shares for net proceeds of $8.0 million and used the net proceeds to repay a portion of the senior secured term loan. In addition, the Company repaid $49.9 million of the Term B Loans in the fourth quarter of 2018 from proceeds from the sale certain of the BRS Inventory received during December 2018 and in anticipation of receiving additional proceeds during the first half of 2019 (see Note 8). Also during 2018, the Company used the proceeds received from the sale of the rental property management business to RESI (see Note 4) to repay $15.0 million of the Term B Loans. These repayments were applied to contractual amortization payments in the direct order of maturity. All amounts outstanding under the Term B Loans will become due on the earlier of (i) April 3, 2024, and (ii) the date on which the loans are declared to be due and owing by the administrative agent at the request (or with the consent) of the Required Lenders (as defined in the Credit Agreement; other capitalized terms, unless defined herein, are defined in the Credit Agreement) or as otherwise provided in the Credit Agreement upon the occurrence of any event of default.

During 2017, we repurchased portions of our senior secured term loan with an aggregate par value of $60.1 million at a weighted average discount of 10.7%, recognizing a net gain of $5.6 million on the early extinguishment of debt. There were no similar repurchases in 2019 and 2018. This net gain is included in other income (expense), net in the consolidated statements of operations and comprehensive income (loss) (see Note 21).

In addition to the scheduled principal payments, subject to certain exceptions, the Term B Loans are subject to mandatory prepayment upon issuances of debt, certain casualty and condemnation events and sales of assets, as well as from a percentage of Consolidated Excess Cash Flow if our leverage ratio is greater than 3.00 to 1.00, as calculated in accordance with the provisions of the Credit Agreement (the percentage increases if the leverage ratio exceeds 3.50 to 1.00). Certain mandatory prepayments reduce future contractual amortization payments in direct order of maturity by an amount equal to the mandatory prepayment.

Altisource may incur incremental indebtedness under the Credit Agreement from one or more incremental lenders, which may include existing lenders, in an aggregate incremental principal amount not to exceed $125.0 million, subject to certain conditions set forth in the Credit Agreement, including a sublimit of $80.0 million with respect to incremental revolving credit commitments. The lenders have no obligation to provide any incremental indebtedness.

The Term B Loans bear interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Adjusted Eurodollar Rate for a three month interest period and (y) 1.00% plus (ii) 4.00%. Base Rate term loans bear interest at a rate per annum equal to the sum of (i) the greater of (x) the Base Rate and (y) 2.00% plus (ii) 3.00%. The interest rate as of December 31, 2019 was 5.94%.

Loans under the revolving credit facility bear interest at rates based upon, at our option, the Adjusted Eurodollar Rate or the Base Rate. Adjusted Eurodollar Rate revolving loans bear interest at a rate per annum equal to the sum of (i) the Adjusted Eurodollar Rate for a three month interest period plus (ii) 4.00%. Base Rate revolving loans bear interest at a rate per annum equal to the sum of (i) the Base Rate plus (ii) 3.00%. The unused commitment fee is 0.50%. There were no borrowings outstanding under the revolving credit facility as of December 31, 2019.

The payment of all amounts owing by Altisource under the Credit Agreement is guaranteed by the Guarantors and is secured by a pledge of all equity interests of certain subsidiaries of Altisource, as well as a lien on substantially all of the assets of Altisource S.à r.l. and the Guarantors, subject to certain exceptions.

The Credit Agreement includes covenants that restrict or limit, among other things, our ability, subject to certain exceptions and baskets, to incur indebtedness; incur liens on our assets; sell, transfer or dispose of assets; make Restricted Junior Payments including share repurchases, dividends and repayment of junior indebtedness; make investments; dispose of equity interests of any Material Subsidiaries; engage in a line of business substantially different than existing businesses and businesses reasonably related, complimentary or ancillary thereto; amend material debt agreements or other material contracts; engage in certain transactions with affiliates; enter into sale/leaseback transactions; grant negative pledges or agree to such other restrictions relating to subsidiary dividends and distributions; make changes to our fiscal year; and engage in mergers and consolidations; and to the extent any Revolving Credit Loans are outstanding on the last day of a fiscal quarter, permit the Total Leverage Ratio to be greater than 3.50:1.00 as of the last day of such fiscal quarter, subject to a customary cure provision (the “Revolving Financial Covenant”).

The Credit Agreement contains certain events of default including (i) failure to pay principal when due or interest or any other amount owing on any other obligation under the Credit Agreement within five days of becoming due, (ii) material incorrectness of representations and warranties when made, (iii) breach of certain other covenants, subject to cure periods described in the Credit Agreement, (iv) a breach of the Revolving Financial Covenant, subject to a customary cure provision and not an Event of Default with respect to the Term Loans unless and until the Required Revolving Lenders accelerate the Revolving Credit Loans, (v) failure to pay principal or interest on any other debt that equals or exceeds $40.0 million when due, (vi) default on any other debt that equals or exceeds $40.0 million that causes, or gives the holder or holders of such debt the ability to cause, an acceleration of such debt, (vii) occurrence of a Change of Control, (viii) bankruptcy and insolvency events, (ix) entry by a court of one or more judgments against us in an amount in excess of $40.0 million that remain unbonded, undischarged or unstayed for a certain number of days after the entry thereof, (x) the occurrence of certain ERISA events and (xi) the failure of certain Loan Documents to be in full force and effect. If any event of default occurs and is not cured within applicable grace periods set forth in the Credit Agreement or waived, all loans and other obligations could become due and immediately payable and the facility could be terminated.

As of December 31, 2019, debt issuance costs were $3.1 million, net of $1.4 million of accumulated amortization. As of December 31, 2018, debt issuance costs were $3.9 million, net of $0.7 million of accumulated amortization.

Interest expense on the senior secured term loans, including amortization of debt issuance costs and the net debt discount, totaled $21.4 million, $26.3 million and $22.3 million for the years ended December 31, 2019, 2018 and 2017, respectively.

Maturities of our long-term debt are as follows:



(in thousands)	Maturities

2020	$	—
2021	—
2022	—
2023	10,576
2024	283,250

	$	293,826

OTHER NON-CURRENT LIABILITIES

12 Months Ended

Dec. 31, 2019

Other Liabilities Disclosure [Abstract]

OTHER NON-CURRENT LIABILITIES

Other non-current liabilities consist of the following as of December 31:



(in thousands)	2019		2018

Operating lease liabilities	$	19,707	$	—
Income tax liabilities	10,935		7,069
Deferred revenue	88		19
Other non-current liabilities	286		2,090

Total	$	31,016	$	9,178

FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS

The following table presents the carrying amount and estimated fair value of financial instruments and certain liabilities measured at fair value as of December 31, 2019 and 2018. The following fair values are estimated using market information and what the Company believes to be appropriate valuation methodologies under GAAP:



	December 31, 2019								December 31, 2018
(in thousands)	Carrying amount		Fair value						Carrying amount		Fair value
			Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
Assets:
Cash and cash equivalents	$	82,741	$	82,741	$	—	$	—	$	58,294	$	58,294	$	—	$	—
Restricted cash	3,842		3,842		—		—		5,752		5,752		—		—
Investment in equity securities	42,618		42,618		—		—		36,181		36,181		—		—
Long-term receivable (Note 4)	2,371		—		—		2,371		2,221		—		—		2,221

Liabilities:
Senior secured term loan	293,826		—		277,666		—		338,822		—		330,351		—

Fair Value Measurements on a Recurring Basis

Cash and cash equivalents and restricted cash are carried at amounts that approximate their fair values due to the highly liquid nature of these instruments and were measured using Level 1 inputs.

Investment in equity securities is carried at fair value and consists of 3.5 million and 4.1 million shares of RESI common stock as of December 31, 2019 and 2018, respectively. The investment in equity securities is measured using Level 1 inputs as these securities have quoted prices in active markets.

The fair value of our senior secured term loan is based on quoted market prices. Based on the frequency of trading, we do not believe that there is an active market for our debt. Therefore, the quoted prices are considered Level 2 inputs.

In connection with the sale of the rental property management business in August 2018, Altisource will receive $3.0 million on the earlier of a RESI change of control or on August 8, 2023 (see Note 4 for additional information). We measure long-term receivables without a stated interest rate based on the present value of the future payments.

There were no transfers between different levels during the periods presented.

Concentrations of Credit Risk

Financial instruments that subject us to concentrations of credit risk primarily consist of cash and cash equivalents and accounts receivable. Our policy is to deposit our cash and cash equivalents with larger, highly rated financial institutions. The Company derives over 50% of its revenues from Ocwen (see Note 3 for additional information on Ocwen revenues and accounts receivable balance). The Company strives to mitigate its concentrations of credit risk with respect to accounts receivable by actively monitoring past due accounts and the economic status of larger customers, if known.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION

12 Months Ended

Dec. 31, 2019

Share-based Payment Arrangement [Abstract]

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION

SHAREHOLDERS’ EQUITY AND SHARE-BASED COMPENSATION

Common Stock

As of December 31, 2019, we had 100.0 million shares authorized, 25.4 million shares issued and 15.5 million shares of common stock outstanding. As of December 31, 2018, we had 100.0 million shares authorized, 25.4 million shares issued and 16.3 million shares of common stock outstanding. The holders of shares of Altisource common stock generally are entitled to one vote for each share on all matters voted on by shareholders, and the holders of such shares generally will possess all voting power.

Equity Incentive Plan

Our 2009 Equity Incentive Plan (the “Plan”) provides for various types of equity awards, including stock options, stock appreciation rights, stock purchase rights, restricted shares, restricted share units and other awards, or a combination of any of the above. Under the Plan, we may grant up to 6.7 million Altisource share-based awards to officers, directors, employees and to employees of our affiliates. As of December 31, 2019, 0.8 million share-based awards were available for future grant under the Plan. Expired and forfeited awards are available for reissuance.

Share Repurchase Program

On May 15, 2018, our shareholders approved the renewal and replacement of the share repurchase program previously approved by the shareholders on May 17, 2017. Under the program, we are authorized to purchase up to 4.3 million shares of our common stock, based on a limit of 25% of the outstanding shares of common stock on the date of approval, at a minimum price of $1.00 per share and a maximum price of $500.00 per share, for a period of five years from the date of approval. As of December 31, 2019, approximately 2.4 million shares of common stock remain available for repurchase under the program. We purchased 1.0 million shares of common stock at an average price of $20.33 per share during the year ended December 31, 2019, 1.6 million shares at an average price of $25.53 per share during the year ended December 31, 2018 and 1.6 million shares at an average price of $23.84 per share during the year ended December 31, 2017. Luxembourg law limits share repurchases to the balance of Altisource Portfolio Solutions S.A. (unconsolidated parent company) retained earnings, less the value of shares repurchased. As of December 31, 2019, we can repurchase up to approximately $102 million of our common stock under Luxembourg law. Our Credit Agreement also limits the amount we can spend on share repurchases, which limit was approximately $463 million as of December 31, 2019, and may prevent repurchases in certain circumstances.

Share-Based Compensation

We issue share-based awards in the form of stock options, restricted shares and restricted share units for certain employees, officers and directors. We recognized share-based compensation expense of $11.9 million, $10.2 million and $4.3 million for the years ended December 31, 2019, 2018 and 2017, respectively. As of December 31, 2019, estimated unrecognized compensation costs related to share-based awards amounted to $8.9 million, which we expect to recognize over a weighted average remaining requisite service period of approximately 1.52 years.

In connection with the January 1, 2017 adoption of ASU No. 2016-09, the Company made an accounting policy election to account for forfeitures in compensation expense as they occur, rather than continuing to apply the Company’s previous policy of estimating forfeitures. Prior to this accounting change, share-based compensation expense for stock options and restricted shares was recorded net of estimated forfeiture rates ranging from 0% to 40%. This policy election resulted in a cumulative effect adjustment of $0.9 million to retained earnings and additional paid-in capital as of January 1, 2017 using the modified retrospective transition method.

Stock Options

Stock option grants are composed of a combination of service-based, market-based and performance-based options.

Service-Based Options. These options generally vest over three or four years with equal annual vesting and generally expire on the earlier of ten years after the date of grant or following termination of service. A total of 426 thousand service-based options were outstanding as of December 31, 2019.

Market-Based Options. These option grants generally have two components, each of which vests only upon the achievement of certain criteria. The first component, which we refer to as “ordinary performance” grants, generally consists of two-thirds of the market-based grant and begins to vest if the stock price is at least double the exercise price, as long as the stock price realizes a compounded annual gain of at least 20% over the exercise price. The remaining third of the market-based options, which we refer to as “extraordinary performance” grants, generally begins to vest if the stock price is at least triple the exercise price, as long as the stock price realizes a compounded annual gain of at least 25% over the exercise price. Market-based options vest in three or four year installments with the first installment vesting upon the achievement of the criteria and the remaining installments vesting thereafter in equal annual installments. Market-based options generally expire on the earlier of ten years after the date of grant or following termination of service, unless the performance criteria is met prior to termination of service or in the final three years of the option term, in which case vesting will generally continue in accordance with the provisions of the award agreement. A total of 578 thousand market-based options were outstanding as of December 31, 2019.

Performance-Based Options. These option grants generally will vest if certain specific financial measures are achieved; one-fourth vests on each anniversary of the grant date. For certain other financial measures, options cliff-vest upon the achievement of the specific performance during the period from 2019 through 2021. The award of performance-based options is adjusted based on the level of achievement specified in the award agreements. If the performance criteria achieved is above threshold performance levels, participants have the opportunity to vest in 50% to 200% of the option grants, depending upon performance achieved. If the performance criteria achieved is below a certain threshold, the options are canceled. The options generally expire on the earlier of ten years after the date of grant or following termination of service. There were 464 thousand performance-based options outstanding as of December 31, 2019.

There were no stock options granted during 2019. Outstanding stock options increased by 228 thousand in February 2019 in connection with the determination of the level of achievement for certain performance-based options granted in 2018. The Company granted 277 thousand stock options (at a weighted average exercise price of $25.15 per share) and 244 thousand stock options (at a weighted average exercise price of $33.28 per share) during the years ended December 31, 2018 and 2017, respectively.

The fair values of the service-based options and performance-based options are determined using the Black-Scholes option pricing model and the fair values of the market-based options were determined using a lattice (binomial) model. The following assumptions were used to determine the fair values as of the grant date for the years ended December 31:



	2018		2017
	Black-Scholes	Binomial	Black-Scholes	Binomial

Risk-free interest rate (%)	2.66 – 3.10	1.64 – 3.22	1.89 – 2.29	0.77 – 2.38
Expected stock price volatility (%)	70.31 – 71.86	71.36 – 71.86	61.49 – 71.52	66.68 – 71.52
Expected dividend yield	—	—	—	—
Expected option life (in years)	6.00 – 6.25	2.56 – 4.33	6.00 – 7.50	2.55 – 4.82
Fair value	$16.17 – $19.68	$14.67 – $20.26	$13.57 – $24.80	$11.94 – $24.30

We determined the expected option life of all service-based stock option grants using the simplified method, determined based on the graded vesting term plus the contractual term of the options, divided by two. We use the simplified method because we believe that our historical data does not provide a reasonable basis upon which to estimate expected option life.

The following table summarizes the weighted average grant date fair value of stock options granted per share, the total intrinsic value of stock options exercised and the grant date fair value of stock options that vested during the years ended December 31:



(in thousands, except per share data)	2019		2018		2017

Weighted average grant date fair value of stock options granted per share	$	—	$	16.31	$	20.44
Intrinsic value of options exercised	54		4,609		3,028
Grant date fair value of stock options that vested	3,053		1,760		2,279

The following table summarizes the activity related to our stock options:



	Number of options		Weighted average exercise price		Weighted average contractual term (in years)	Aggregate intrinsic value (in thousands)

Outstanding as of December 31, 2018	1,440,566		$	30.78	5.04	$	945
Performance criteria achieved	227,849		24.98
Exercised	(21,052	)	18.79
Forfeited	(179,317	)	37.85

Outstanding as of December 31, 2019	1,468,046		29.19		4.60	94

Exercisable as of December 31, 2019	926,174		26.46		3.03	92

In 2018, the Company modified the performance thresholds that are required to be met in order for vesting to occur for 263 thousand stock options granted to 16 employees during the year ended December 31, 2018. The award modification did not change the inputs into the valuation model or the Company’s assessment of the probability of vesting as of the effective date of the modifications. Consequently, no incremental compensation expense was required as a result of this modification.

The following table summarizes information about stock options outstanding and exercisable as of December 31, 2019:



	Options outstanding				Options exercisable
Exercise price range ⁽¹⁾	Number	Weighted average remaining contractual life (in years)	Weighted average exercise price		Number	Weighted average remaining contractual life (in years)	Weighted average exercise price

$10.01 — $20.00	174,784	5.18	$	18.79	169,457	5.18	$	18.79
$20.01 — $30.00	1,057,212	4.39	24.44		656,287	2.26	24.01
$30.01 — $40.00	107,550	6.60	34.39		39,055	5.24	32.79
$60.01 — $70.00	58,500	2.20	60.76		43,875	2.20	60.76
$80.01 — $90.00	25,000	4.60	86.69		6,250	4.60	86.69
$90.01 — $100.00	45,000	4.19	95.67		11,250	4.19	95.67

	1,468,046				926,174

______________________________________


⁽¹⁾	These options contain market-based and performance-based components as described above.

The following table summarizes the market prices necessary in order for the market-based options to begin to vest:



	Market-based options
Vesting price	Ordinary performance		Extraordinary performance

$40.01 — $50.00	3,125		—
$50.01 — $60.00	44,796		5,327
$60.01 — $70.00	14,815		6,250
$70.01 — $80.00	—		11,500
$80.01 — $90.00	—		11,397
$90.01 — $100.00	—		6,908
$100.01 — $110.00	—		1,000
$170.01 — $180.00	12,500		—
$180.01 — $190.00	7,500		14,625
Over $190.00	15,000		17,500

Total	97,736		74,507

Weighted average share price	$	51.06	$	48.53

Other Share-Based Awards

The Company’s other share-based and similar types of awards are composed of restricted shares and restricted share units. The restricted shares and restricted share units are composed of a combination of service-based awards and performance-based awards.

Service-Based Awards. These awards generally vest over two to four year periods with (a) vesting in equal annual installments, or (b) vesting of all of the restricted shares and restricted share units at the end of the vesting period. A total of 487 thousand service-based awards were outstanding as of December 31, 2019. Beginning in 2019, service-based restricted share units were awarded as a component of most employees’ annual incentive compensation rather than cash.

Performance-Based Awards. These awards generally will vest if certain specific financial measures are achieved; one-third vests on each anniversary of the grant date or cliff-vest on the third anniversary of the grant date. The number of performance-based restricted shares and restricted share units that may vest will be based on the level of achievement, as specified in the award agreements. If the performance criteria achieved is above certain financial performance levels and Altisource’s share performance is above certain established criteria, participants have the opportunity to vest in up to 225% of the restricted share unit award for certain awards, depending on performance achieved. If the performance criteria achieved is below a certain threshold, the award is canceled. A total of 149 thousand performance-based awards were outstanding as of December 31, 2019.

The Company granted 401 thousand restricted share units (at a weighted average grant date fair value of $24.61 per share) during the year ended December 31, 2019.

The following table summarizes the activity related to our restricted shares and restricted share units:



	Number of restricted shares and restricted share units

Outstanding as of December 31, 2018	485,806
Granted	401,458
Issued	(138,504	)
Forfeited/canceled	(112,614	)

Outstanding as of December 31, 2019	636,146

In 2018, the Company modified the vesting condition to remove the requirement that a certain employee be employed by the Company in order for the restricted shares to vest for 31 thousand restricted shares granted in the fourth quarter of 2017 and the first quarter of 2018. The award modification did not change the inputs into the valuation model or the Company’s assessment of the probability of vesting as of the effective date of the modifications. Consequently, no incremental compensation expense was required as a result of this modification.

During the year ended December 31, 2019, Pointillist issued 1.1 million shares of its common stock, or 12.1% of Pointillist equity to Pointillist management in exchange for their services. The fair value of the Pointillist shares of $0.9 million was recognized as share-based compensation expense for the year ended December 31, 2019.

REVENUE

12 Months Ended

Dec. 31, 2019

Revenues [Abstract]

REVENUE

We classify revenue in three categories: service revenue, revenue from reimbursable expenses and non-controlling interests. Service revenue consists of amounts attributable to our fee-based services and sales of short-term investments in real estate. Reimbursable expenses and non-controlling interests are pass-through items for which we earn no margin. Reimbursable expenses consist of amounts we incur on behalf of our customers in performing our fee-based services that we pass directly on to our customers without a markup. Non-controlling interests represent the earnings of Lenders One, a consolidated entity that is a mortgage cooperative managed, but not owned, by Altisource. Lenders One is included in revenue and reduced from net income to arrive at net income attributable to Altisource (see Note 2). Our services are provided to customers located in the United States. The components of revenue were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Service revenue	$	621,866	$	805,480	$	899,561
Reimbursable expenses	24,172		30,039		39,912
Non-controlling interests	2,613		2,683		2,740

Total	$	648,651	$	838,202	$	942,213

The Company adopted ASU No. 2014-09, Revenue from Contracts from Customers (Topic 606), and related interpretations (“Topic 606”), effective January 1, 2018 retrospectively with the cumulative effect recognized on the date of initial application (the modified retrospective approach) for all contracts. As a result of this adoption, the Company recognized an $11.2 million increase in deferred revenue, a $1.1 million increase in unbilled accounts receivable, a $0.3 million increase in other current liabilities and a $10.4 million decrease in retained earnings as of January 1, 2018. Because the Company adopted Topic 606 retrospectively with a cumulative effect as of January 1, 2018, the comparative results as of and for the year ended December 31, 2017 have not been restated and continue to be reported under ASC Topic 605, Revenue Recognition and SEC Staff Accounting Bulletin Topic 13, Revenue Recognition.

Disaggregation of Revenue

Disaggregation of total revenues by major source is as follows:



(in thousands)	Revenue recognized when services are performed or assets are sold		Revenue related to technology platforms and professional services		Reimbursable expenses revenue		Total revenue

For the year ended December 31, 2019	$	579,929	$	44,550	$	24,172	$	648,651
For the year ended December 31, 2018	719,739		88,424		30,039		838,202

Contract Balances

Our contract assets consist of unbilled accounts receivable (see Note 6). Our contract liabilities consist of current deferred revenue as reported on the accompanying consolidated balance sheets and non-current deferred revenue (see Note 15). Revenue recognized that was included in the contract liability at the beginning of the period, including amounts added to the contract liability as part of the cumulative effect of adopting Topic 606 was $9.8 million and $20.6 million for the years ended December 31, 2019 and 2018, respectively.

COST OF REVENUE

12 Months Ended

Dec. 31, 2019

Cost of Revenue [Abstract]

COST OF REVENUE

Cost of revenue principally includes payroll and employee benefits associated with personnel employed in customer service and operations roles, fees paid to external providers related to the provision of services, cost of real estate sold, reimbursable expenses, technology and telecommunications costs as well as depreciation and amortization of operating assets. The components of cost of revenue were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Compensation and benefits	$	135,502	$	200,486	$	240,487
Outside fees and services	240,796		278,380		325,459
Cost of real estate sold	42,763		47,659		24,398
Technology and telecommunications	36,302		41,588		42,340
Reimbursable expenses	24,172		30,039		39,912
Depreciation and amortization	13,721		24,013		27,269

Total	$	493,256	$	622,165	$	699,865

SELLING, GENERAL AND ADMINISTRATIVE EXPENSES

12 Months Ended

Dec. 31, 2019

Selling, General and Administrative Expense [Abstract]

SELLING, GENERAL AND ADMINISTRATIVE EXPENSES

Selling, general and administrative expenses include payroll and employee benefits associated with personnel employed in executive, sales and marketing, finance, law, compliance, human resources, vendor management, facilities and risk management roles. This category also includes professional services fees, occupancy costs, marketing costs, depreciation and amortization of non-operating assets and other expenses. The components of selling, general and administrative expenses were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Compensation and benefits	$	49,875	$	51,043	$	58,157
Occupancy related costs	26,042		30,851		36,371
Amortization of intangible assets	19,021		28,412		35,367
Professional services	14,975		16,950		13,421
Marketing costs	11,212		14,707		16,171
Depreciation and amortization	4,788		6,786		9,178
Other	15,163		26,921		23,977

Total	$	141,076	$	175,670	$	192,642

OTHER INCOME (EXPENSE), NET

12 Months Ended

Dec. 31, 2019

Other Income and Expenses [Abstract]

OTHER INCOME (EXPENSE), NET

Other income (expense), net consists of the following for the years ended December 31:



(in thousands)	2019		2018			2017

Interest income	$	342	$	740		$	270
Loss on debt refinancing	—		(4,434		)	—
Gain on early extinguishment of debt	—		—			5,637
Other, net	1,006		1,824			2,015

Total	$	1,348	$	(1,870	)	$	7,922

INCOME TAXES

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

INCOME TAXES

The components of income before income taxes and non-controlling interests consist of the following for the years ended December 31:



(in thousands)	2019			2018			2017

Domestic - Luxembourg	$	8,919		$	(22,513	)	$	9,123
Foreign - U.S.	(12,602		)	8,398			7,967
Foreign - non-U.S.	16,122			15,514			18,285

Total	$	12,439		$	1,399		$	35,375

The income tax (provision) benefit consists of the following for the years ended December 31:



(in thousands)	2019			2018			2017

Current:
Domestic - Luxembourg	$	—		$	(275	)	$	(737	)
Foreign - U.S. federal	187			(1,838		)	(2,405		)
Foreign - U.S. state	(174		)	(336		)	(364		)
Foreign - non-U.S.	(10,970		)	(7,440		)	(17,574		)

	$	(10,957	)	$	(9,889	)	$	(21,080	)
Deferred:
Domestic - Luxembourg	$	(308,657	)	$	4,927		$	295,318
Foreign - U.S. federal	329			291			111
Foreign - U.S. state	341			(134		)	210
Foreign - non-U.S.	648			707			1,697

	$	(307,339	)	$	5,791		$	297,336

Income tax (provision) benefit	$	(318,296	)	$	(4,098	)	$	276,256

In June 2010, the Company received a tax ruling regarding the treatment of certain intangibles that existed for determining the Company’s taxable income, which was scheduled to expire in 2019 unless extended, renewed or terminated by the Company. On December 27, 2017, two of the Company’s wholly-owned subsidiaries, Altisource Solutions S.à r.l. and Altisource Holdings S.à r.l., merged, with Altisource Holdings S.à r.l. as the surviving entity. Altisource Holdings S.à r.l. was subsequently renamed Altisource S.à r.l. The merger is part of a larger subsidiary restructuring plan designed to simplify the Company’s corporate structure, allow it to operate more efficiently and reduce administrative costs. For Luxembourg tax purposes, the merger was recognized at fair value and generated a net operating loss (“NOL”) of $1.3 billion, with a 17 year life, and generated a deferred tax asset of $342.6 million as of December 31, 2017, before a valuation allowance of $41.6 million. This deferred tax asset was partially offset by the impact of other changes in U.S. and Luxembourg income tax rates of $6.3 million and an increase in certain foreign income tax reserves (and related interest) of $10.5 million for the year ended December 31, 2017. The Company’s June 2010 tax ruling was terminated in connection with the merger of the Company’s Luxembourg subsidiaries.

In determining whether a valuation allowance is needed on a deferred tax asset, extensive analysis is required, including an assessment of the likelihood of sufficient future taxable income. When there is a cumulative pretax loss for financial reporting for the current and two preceding years (i.e., a three year cumulative loss), this is a significant element of negative evidence that would be difficult to overcome on a more likely than not or any other basis, based on the guidance in ASC Topic 740. The Company’s Luxembourg entities recognized a cumulative loss before income taxes for the three year period ended December 31, 2019. Consequently, the Company recognized a full valuation allowance of $291.5 million and an increase in the income tax provision related to the Luxembourg net deferred assets. In addition, Luxembourg reduced its corporate tax rate from 26.01% to 24.94% during 2019, resulting in a reduction in the Luxembourg net deferred tax assets and an increase in the Company’s income tax provision of $14.0 million.

We operate under tax holidays in certain geographies in India and Uruguay. The Philippines tax holiday expired on June 30, 2019. The India tax holidays are effective through March 2020. We operate in a Uruguay free trade zone that provides an indefinite future tax benefit. The tax holidays are conditioned upon our meeting certain employment and investment thresholds. The impact of these tax holidays decreased foreign taxes by $0.3 million ($0.02 per diluted share), $0.7 million ($0.04 per diluted share) and $0.9 million ($0.05 per diluted share) for the years ended December 31, 2019, 2018 and 2017, respectively.

The Company accounts for certain income and expense items differently for financial reporting purposes and income tax purposes. We recognize deferred income tax assets and liabilities for these differences between the financial reporting basis and the tax basis of our assets and liabilities as well as expected benefits of utilizing net operating loss and credit carryforwards. We measure deferred income tax assets and liabilities using enacted tax rates expected to apply to taxable income in the years in which we expect to recover or settle those temporary differences.

A summary of the tax effects of the temporary differences is as follows for the years ended December 31:



(in thousands)	2019			2018

Non-current deferred tax assets:
Net operating loss carryforwards	$	338,403		$	353,209
U.S. federal and state tax credits	189			314
Other non-U.S. deferred tax assets	13,980			6,161
Share-based compensation	2,010			1,586
Accrued expenses	2,691			5,242
Unrealized losses	9,011			3,131
Other	526			—
Non-current deferred tax liabilities:
Intangible assets	(8,325		)	(9,855		)
Depreciation	(302		)	(1,225		)
Other non-U.S. deferred tax liability	(998		)	(1,769		)
Other	—			(954		)
	357,185			355,840

Valuation allowance	(355,559		)	(46,751		)

Non-current deferred tax assets, net	$	1,626		$	309,089

A valuation allowance is provided when it is deemed more likely than not that some portion or all of a deferred tax asset will not be realized. In determining whether a valuation allowance is needed requires an extensive analysis of positive and negative evidence regarding realization of the deferred tax assets and, inherent in that, an assessment of the likelihood of sufficient future taxable income. When there is a cumulative pretax loss for financial reporting for the current and two preceding years (i.e., a three year cumulative loss), this is a significant element of negative evidence that would be difficult to overcome on a more likely than not or any other basis. Therefore, the net increase in valuation allowance of $308.8 million during 2019 is primarily related to the portion of the Luxembourg NOL that we project will not be utilized prior to expiration.

We have not recognized deferred taxes on cumulative earnings of non-Luxembourg affiliates as we have chosen to indefinitely reinvest these earnings, except for the Philippines. Taxes of $0.9 million were provided on the Philippines earnings. The other non-Luxembourg earnings reinvested as of December 31, 2019 were approximately $81.0 million, which if distributed would result in additional tax due totaling approximately $15.9 million.

The Company had a deferred tax asset of $338.4 million as of December 31, 2019 relating to Luxembourg, U.S. federal, state and foreign net operating losses compared to $353.2 million as of December 31, 2018. As of December 31, 2019 and 2018, a valuation allowance of $337.7 million and $45.0 million, respectively, has been established related to Luxembourg NOLs and a valuation allowance of $0.6 million and $1.5 million, respectively, has been established related to state NOLs. The gross amount of net operating losses available for carryover to future years is approximately $1,355.4 million as of December 31, 2019 and approximately $1,355.5 million as of December 31, 2018. These losses are scheduled to expire between the years 2023 and 2039. As of December 31, 2018, $7.4 million of our NOLs are subject to Section 382 of the Internal Revenue Code which limits the application of these NOLs against federal taxable income to approximately $1.3 million per year. The remaining NOLs subject to the Section 382 limitation were included in the sale of the Financial Services Business on July 1, 2019.

As part of the sale of the Financial Services Business, a capital loss deferred tax assets of $9.6 million was created in the U.S. Because it is not more likely than not the Company will have sufficient taxable income of the appropriate character (a capital gain) in the carryforward period, a full valuation allowance has been established related to the capital loss.

On April 25, 2019, the Luxembourg Parliament voted to approve the 2019 Budget Law. The new legislation reduced the overall effective corporate income tax rate from 26.01% to 24.94% for accounting periods beginning on or after January 1, 2019. The Company remeasured certain deferred tax assets and liabilities based on the rates at which they are expected to reverse in the future, which is generally 24.94%. As of December 31, 2019, the amount recorded related to remeasurement of our deferred tax balance was $14.0 million.

On December 22, 2017, the Jobs Act was enacted, which reforms corporate tax legislation in the United States and related laws. One of the provisions of the new tax law reduces the U.S. federal corporate tax rate from 35.0% to 21.0%. The Company remeasured certain deferred tax assets and liabilities based on the rates at which they are expected to reverse in the future, which is generally 21.0%. As of December 31, 2018, the amount recorded related to the remeasurement of our deferred tax balance was $(0.2) million.

In addition, the Company had a deferred tax asset of $0.2 million and $0.3 million as of December 31, 2019 and 2018, respectively, relating to state tax credits. The state tax credit carryforward is scheduled to expire with the filing of state income tax returns for the tax years 2019 through 2028.

Income tax computed by applying the Luxembourg statutory rate differs from income tax computed at the effective tax rate primarily from differences between the Luxembourg statutory and foreign statutory tax rates applied to entities in different jurisdictions, shown in the tax rate reconciliation table below as tax rate differences on foreign earnings, increases in uncertain tax positions, state taxes, remeasurement of deferred taxes related to tax rate changes, recognition of net operating losses created by the December 27, 2017 legal entity merger (see above), an increase in unrecognized tax benefits and a valuation allowance against deferred tax assets the Company believes it is more likely than not will not be realized.

The following table reconciles the Luxembourg statutory tax rate to our effective tax rate for the years ended December 31:



	2019		2018		2017

Statutory tax rate	24.94	%	26.01	%	27.08	%
Change in valuation allowance	2,526.53		43.08		119.20
State tax expense	(1.63	)	28.58		0.50
Tax credits	—		—		(2.13	)
Uncertain tax positions	39.60		114.18		30.16
Unrecognized tax loss	(67.18	)	—		(1,008.20	)
Income tax rate change	—		—		57.36
Tax rate differences on foreign earnings	28.75		73.11		—
Other	7.85		7.96		(4.91	)

Effective tax rate	2,558.86	%	292.92	%	(780.94	)%

The Company follows ASC Topic 740 which clarifies the accounting and disclosure for uncertainty in tax positions. We analyzed our tax filing positions in the domestic and foreign tax jurisdictions where we are required to file income tax returns as well as for all open tax years subject to audit in these jurisdictions. The Company has open tax years in the United States (2016 through 2018), India (2011 through 2019) and Luxembourg (2014 through 2018).

The following table summarizes changes in unrecognized tax benefits during the years ended December 31:



(in thousands)	2019			2018

Amount of unrecognized tax benefits as of the beginning of the year	$	9,687		$	8,892
Decreases as a result of tax positions taken in a prior period	(192		)	(956		)
Increases as a result of tax positions taken in a prior period	22			1
Increases as a result of tax positions taken in the current period	250			1,750

Amount of unrecognized tax benefits as of the end of the year	$	9,767		$	9,687

The total amount of unrecognized tax benefits including interest and penalties that, if recognized, would affect the effective tax rate is $13.5 million and $13.0 million as of December 31, 2019 and 2018, respectively. The Company recognizes interest, if any, related to unrecognized tax benefits as a component of income tax expense. As of December 31, 2019 and 2018, the Company had recorded accrued interest and penalties related to unrecognized tax benefits of $3.7 million and $3.3 million, respectively.

EARNINGS PER SHARE

12 Months Ended

Dec. 31, 2019

Earnings Per Share [Abstract]

EARNINGS PER SHARE

Basic (loss) earnings per share is computed by dividing net (loss) income available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflects the assumed conversion of all dilutive securities using the treasury stock method. Diluted net loss per share excludes all dilutive securities because their impact would be anti-dilutive, as described below.

Basic and diluted (loss) earnings per share are calculated as follows for the years ended December 31:



(in thousands, except per share data)	2019			2018			2017

Net (loss) income attributable to Altisource	$	(307,969	)	$	(5,382	)	$	308,891

Weighted average common shares outstanding, basic	15,991			17,073			18,183
Dilutive effect of stock options, restricted shares and restricted share units	—			—			509

Weighted average common shares outstanding, diluted	15,991			17,073			18,692

(Loss) earnings per share:
Basic	$	(19.26	)	$	(0.32	)	$	16.99
Diluted	$	(19.26	)	$	(0.32	)	$	16.53

For the years ended December 31, 2019, 2018 and 2017, 1.6 million, 1.2 million and 0.8 million, respectively, stock options, restricted shares and restricted share units were excluded from the computation of diluted (loss) earnings per share, as a result of the following:


•	As a result of the net loss attributable to Altisource for the years ended December 31, 2019 and 2018, 0.3 million and 0.5 million stock options, restricted shares and restricted share units were excluded from the computation of diluted loss per share, as their impacts were anti-dilutive


•	For the years ended December 31, 2019, 2018 and 2017, 0.5 million, 0.3 million and 0.5 million, respectively, stock options were anti-dilutive and have been excluded from the computation of diluted (loss) earnings per share because their exercise price was greater than the average market price of our common stock

•

For the years ended December 31, 2019, 2018 and 2017, 0.8 million, 0.5 million and 0.4 million, respectively, stock options, restricted shares and restricted share units, which begin to vest upon the achievement of certain market criteria related to our common stock price, performance criteria and an annualized rate of return to shareholders that have not yet been met have been excluded from the computation of diluted (loss) earnings per share.

RESTRUCTURING CHARGES	12 Months Ended
RESTRUCTURING CHARGES	Dec. 31, 2019
Restructuring Charges [Abstract]
RESTRUCTURING CHARGES	RESTRUCTURING CHARGES In August 2018, Altisource initiated Project Catalyst, a project intended to optimize its operations and reduce costs to better align its cost structure with its anticipated revenues and improve its operating margins. During the years ended December 31, 2019 and 2018, Altisource incurred $14.1 million and $11.6 million, respectively, of severance costs, professional services fees, facility consolidation costs, technology costs and business wind down costs related to the reorganization plan. We expect to incur additional severance costs, professional services fees, technology costs and facility consolidation costs in connection with this internal reorganization, automation and other technology related activities and will expense those costs as incurred. Based on our analysis, we currently anticipate the future costs relating to Project Catalyst to be in the range of approximately $10 million to $13 million.

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS

12 Months Ended

Dec. 31, 2019

Commitments and Contingencies Disclosure [Abstract]

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS

We record a liability for contingencies if an unfavorable outcome is probable and the amount of loss can be reasonably estimated, including expected insurance coverage. For proceedings where the reasonable estimate of loss is a range, we record a best estimate of loss within the range.

Litigation

We are currently involved in legal actions in the course of our business, some of which seek monetary damages. We do not believe that the outcome of these proceedings, both individually and in the aggregate, will have a material impact on our financial condition, results of operations or cash flows.

Regulatory Matters

Periodically, we are subject to audits, examinations and investigations by federal, state and local governmental authorities and receive subpoenas, civil investigative demands or other requests for information from such governmental authorities in connection with their regulatory or investigative authority. We are currently responding to such inquiries from governmental authorities relating to certain aspects of our business. We believe it is premature to predict the potential outcome or to estimate any potential financial impact in connection with these inquiries.

Sales Taxes

On June 21, 2018, the United States Supreme Court rendered a 5-4 majority decision in South Dakota v. Wayfair, Inc., holding that a state may require a remote seller with no physical presence in the state to collect and remit sales tax on goods and services provided to purchasers in the state, overturning existing court precedent. During the year ended December 31, 2019, the Company completed the analysis of its services for potential exposure to sales tax in various jurisdictions in the United States. The Company recognized a $0.3 million and $6.2 million net loss for the years ended December 31, 2019 and 2018, respectively in selling, general and administrative expenses in the accompanying consolidated statements of operations and comprehensive income (loss). During the year ended December 31, 2019, we recognized a net reimbursement from clients of $1.7 million of sales taxes previously accrued and paid. The Company began invoicing, collecting and remitting sales tax in applicable jurisdictions in 2019. The Company is also in the process of seeking additional reimbursements for sales tax payments from clients; however, there can be no assurance that the Company will be successful in collecting some or all of such additional reimbursements. Future changes in our estimated sales tax exposure could result in a material adjustment to our consolidated financial statements, which would impact our financial condition and results of operations.

Ocwen Related Matters

As discussed in Note 3, during the year ended December 31, 2019, Ocwen was our largest customer, accounting for 56% of our total revenue. Additionally, 6% of our revenue for the year ended December 31, 2019 was earned on the loan portfolios serviced by Ocwen, when a party other than Ocwen or the MSR owner selected Altisource as the service provider.

Ocwen has disclosed that it is subject to a number of ongoing federal and state regulatory examinations, consent orders, inquiries, subpoenas, civil investigative demands, requests for information and other actions and is subject to pending legal proceedings, some of which include claims against Ocwen for substantial monetary damages. In addition to monetary damages, various complaints have sought to obtain permanent injunctive relief, consumer redress, refunds, restitution, disgorgement, civil penalties, costs and fees and other relief. Existing or future similar matters could result in, and in some cases, have resulted in, adverse regulatory or other actions against Ocwen. Previous regulatory actions against Ocwen have subjected Ocwen to independent oversight of its operations and placed certain restrictions on its ability to acquire servicing rights. In addition to the above, Ocwen may become subject to future adverse regulatory or other actions.

Ocwen has disclosed that NRZ is its largest client. As of December 31, 2019, NRZ owned MSRs or rights to MSRs relating to approximately 56% of loans serviced and subserviced by Ocwen (measured in UPB). In July 2017 and January 2018, Ocwen and NRZ entered into a series of agreements pursuant to which the parties agreed, among other things, to undertake certain actions to facilitate the transfer from Ocwen to NRZ of Ocwen’s legal title to the Subject MSRs and under which Ocwen will subservice mortgage loans underlying the Subject MSRs for an initial term of five years. NRZ can terminate its sub-servicing agreement with Ocwen in exchange for the payment of a termination fee.

The existence or outcome of Ocwen regulatory matters or the termination of the NRZ sub-servicing agreement with Ocwen may have significant adverse effects on Ocwen’s business and/or our continuing relationship with Ocwen. For example, Ocwen may be required to alter the way it conducts business, including the parties it contracts with for services, it may be required to seek changes to its existing pricing structure with us, it may lose its non-government-sponsored enterprise (“GSE”) servicing rights or subservicing arrangements or may lose one or more of its state servicing or origination licenses. Additional regulatory actions or adverse financial developments may impose additional restrictions on or require changes in Ocwen’s business that could require it to sell assets or change its business operations. Any or all of these effects and others could result in our eventual loss of Ocwen as a customer or a reduction in the number and/or volume of services they purchase from us or the loss of other customers.

If any of the following events occurred, Altisource’s revenue could be significantly lower and our results of operations could be materially adversely affected, including from the possible impairment or write-off of goodwill, intangible assets, property and equipment, other assets and accounts receivable:


•	Altisource loses Ocwen as a customer or there is a significant reduction in the volume of services they purchase from us


•	We could also be impacted if Ocwen loses, sells or transfers a significant portion of its GSE and Federal Housing Administration servicing rights or subservicing arrangements or remaining non-GSE servicing rights or subservicing arrangements and Altisource fails to be retained as a service provider


•	The contractual relationship between Ocwen and NRZ changes significantly and this change results in a change in our status as a provider of services related to the Subject MSRs


•	Ocwen loses state servicing licenses in states with a significant number of loans in Ocwen’s servicing portfolio


•	The contractual relationship between Ocwen and Altisource changes significantly or there are significant changes to our pricing to Ocwen for services from which we generate material revenue


•	Altisource otherwise fails to be retained as a service provider

Management cannot predict whether any of these events will occur or the amount of any impact they may have on Altisource. However, in the event one or more of these events materially negatively impact Altisource, we believe the variable nature of our cost structure would allow us to realign our cost structure in line with remaining revenue and that current liquidity and cash flows from operations, would be sufficient to meet our working capital, capital expenditures, debt service and other cash needs. There can be no assurance that our plans will be successful or our operations will be profitable. We are also focused on diversifying and growing our revenue and customer base and we have a sales and marketing strategy to support these efforts.

Leases

We lease certain premises and equipment, primarily consisting of office space and information technology equipment. Effective January 1, 2019, we adopted the provisions of Topic 842, resulting in recognition of $42.1 million of right-of-use assets in right-of-use-assets under operating leases and $45.5 million of operating lease liabilities (see Note 2). Certain of our leases include options to renew at our discretion or terminate leases early, and these options are considered in our determination of the expected lease term. Certain of our lease agreements include rental payments adjusted periodically for inflation. Our lease agreements generally do not contain any material residual value guarantees or material restrictive covenants. We sublease certain office space to third parties. Sublease income was $1.7 million, $1.6 million and $1.3 million for the years ended December 31, 2019, 2018 and 2017, respectively. The amortization period of right-of-use assets are generally limited by the expected lease term. Our leases generally have expected lease terms at adoption of one to six years.

Information about our lease terms and our discount rate assumption is as follows:



	As of December 31, 2019

Weighted average remaining lease term (in years)	3.23
Weighted average discount rate	7.11	%

Our lease activity during the year ended December 31, 2019 is as follows:



(in thousands)

Operating lease costs:
Selling, general and administrative expense	$	10,698
Cost of revenue	2,757

Cash used in operating activities for amounts included in the measurement of lease liabilities	$	15,446
Short-term (less than one year) lease costs	4,999

Maturities of our lease liabilities as of December 31, 2019 are as follows:



(in thousands)	Operating lease obligations

2020	$	11,756
2021	9,077
2022	6,190
2023	4,818
2024	2,935
Thereafter	599
Total lease payments	35,375
Less interest	(4,270		)

Present value of lease liabilities	$	31,105

We have executed four standby letters of credit totaling $1.0 million related to four office leases that are secured by restricted cash balances.

Escrow Balances

We hold customers’ assets in escrow accounts at various financial institutions pending completion of certain real estate activities. These amounts are held in escrow accounts for limited periods of time and are not included in the consolidated balance sheets. Amounts held in escrow accounts were $12.3 million and $23.6 million as of December 31, 2019 and 2018, respectively.

QUARTERLY FINANCIAL DATA (UNAUDITED)

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

QUARTERLY FINANCIAL DATA (UNAUDITED)

The following tables contain selected unaudited statement of operations information for each quarter of 2019 and 2018. The following information reflects all recurring adjustments necessary for a fair presentation of the information for the periods presented. The operating results for any quarter are not necessarily indicative of results for any future period. Our business can be affected by seasonality.



	2019 quarter ended (1)(2)(3)(4)(5)(6)(7)
(in thousands, except per share data)	March 31,			June 30,			September 30,		December 31,

Revenue	$	169,935		$	196,535		$	141,493	$	140,688
Gross profit	45,831			43,894			30,587		35,083
(Loss) income before income taxes and non-controlling interests	(3,966		)	11,909			12,955		(8,459		)
Net (loss) income	(2,744		)	(4,604		)	7,576		(306,085		)
Net (loss) income attributable to Altisource	(3,184		)	(5,844		)	7,165		(306,106		)

(Loss) earnings per share:
Basic	$	(0.20	)	$	(0.36	)	$	0.45	$	(19.66	)
Diluted	$	(0.20	)	$	(0.36	)	$	0.44	$	(19.66	)

Weighted average shares outstanding:
Basic	16,292			16,214			15,897		15,568
Diluted	16,292			16,214			16,151		15,568



	2018 quarter ended (1)(2)(3)(4)(5)(6)(7)(8)
(in thousands, except per share data)	March 31,			June 30,		September 30,		December 31,

Revenue	$	197,438		$	218,556	$	204,575	$	217,633
Gross profit	50,244			55,350		56,995		53,448
(Loss) income before income taxes and non-controlling interests	(4,972		)	3,071		16,129		(12,829		)
Net (loss) income	(3,607		)	2,255		9,521		(10,868		)
Net (loss) income attributable to Altisource	(4,132		)	1,568		8,667		(11,485		)

(Loss) earnings per share:
Basic	$	(0.24	)	$	0.09	$	0.51	$	(0.69	)
Diluted	$	(0.24	)	$	0.09	$	0.49	$	(0.69	)

Weighted average shares outstanding:
Basic	17,378			17,142		17,033		16,745
Diluted	17,378			17,553		17,575		16,745

______________________________________


⁽¹⁾	The sum of quarterly amounts, including per share amounts, may not equal amounts reported for year-to-date periods. This is due to the effects of rounding and changes in the number of weighted average shares outstanding for each period.

⁽²⁾

During the fourth quarter of 2019, we recognized net income tax provision of $318.3 million, which included an increase in the valuation allowance in connection with the Luxembourg net operating loss carryforward of $291.5 million, the impact of a decrease in the Luxembourg statutory income tax rate on deferred taxes of $1.7 million and foreign income tax reserves of $5.6 million. During the second quarter of 2019, we recognized $12.3 million as a result of the change in the Luxembourg statutory income tax rate on deferred taxes. In addition, during the third quarter of 2018, we recognized foreign income tax reserves of $1.6 million. See Note 22.

⁽³⁾

In July 2019, we sold the Financial Services business to TSI for $44.0 million consisting of an up-front payment of $40.0 million, subject to a working capital adjustment and transaction costs upon closing of the sale, and an additional $4.0 million payment on the one year anniversary of the sale closing. We recognized a $17.6 million pretax gain on sale in the third quarter of 2019 and a working capital true-up gain of an additional $0.3 million in the fourth quarter of 2019. In August 2018, we sold our rental property management business to RESI for total transaction proceeds of $18.0 million, $15.0 million of which was received on the closing date of August 8, 2018 and $3.0 million of which will be received on the earlier of a RESI change of control or August 8, 2023. We recognized a $13.7 million pretax gain on the sale of this business in the third quarter of 2018. See Note 4.

⁽⁴⁾

During the first quarter of 2019, second quarter of 2019, third quarter of 2019 and fourth quarter of 2019, we recognized unrealized (losses) gains from our investment in RESI common shares of $2.2 million, $11.8 million, $(2.3) million and $2.7 million, respectively. During the first quarter of 2018, second quarter of 2018, third quarter of 2018 and fourth quarter of 2018, we recognized unrealized (losses) gains from our investment in RESI common shares of $(7.5) million, $1.5 million, $1.8 million and $(8.8) million, respectively. See Note 5.

⁽⁵⁾

In August 2018, we initiated Project Catalyst, a restructuring plan intended to optimize our operations and reduce costs to align our cost structure with our anticipated revenues and improve our operating margins. During the first quarter of 2019, second quarter of 2019, third quarter of 2019 and fourth quarter of 2019, we recognized $4.4 million, $1.9 million, $2.8 million and $5.0 million, respectively, of severance costs, professional services fees, facility consolidation costs, technology costs and business wind down costs related to the restructuring plan. During the third quarter of 2018 and fourth quarter of 2018 we recognized $3.4 million and $8.1 million, respectively, of severance costs, professional services fees and facility consolidation costs related to the restructuring plan. See Note 24.

⁽⁶⁾

In connection with the wind down of Owners.com, we wrote off $5.2 million of goodwill and $0.7 million of intangible assets during the fourth quarter of 2019. In November 2018, we announced our plans to sell the BRS Inventory and discontinue the BRS business. During the second quarter of 2019, we recognized a loss on the sale of the BRS Inventory of $1.8 million. We recognized a write-off of goodwill related to our plan to discontinue the BRS business of $2.6 million during the fourth quarter of 2018. See Note 8.

⁽⁷⁾

In connection with a United States Supreme Court decision in June 2018, we analyzed our services for potential exposure to sales tax in various jurisdictions in the United States and recognized an estimated probable loss of $5.9 million and $0.4 million during the third quarter of 2018 and fourth quarter of 2018, respectively. In addition, we recognized and additional loss of $2.1 million during the first quarter of 2019 and recognized a net reimbursement from clients of $1.7 million in the third quarter of 2019. See Note 25.

⁽⁸⁾

In April 2018, we entered into the Credit Agreement, pursuant to which, among other things, we borrowed $412 million in the form of Term B Loans. Proceeds from the Term B Loans were used to repay our prior senior secured term loan. In connection with the refinancing, we recognized a loss of $4.4 million from the write-off of the unamortized debt issuance costs and debt discount in the second quarter of 2018. See Note 14.

SCHEDULE II. VALUATION AND QUALIFYING ACCOUNTS

12 Months Ended

Dec. 31, 2019

SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]

SCHEDULE II. VALUATION AND QUALIFYING ACCOUNTS


SCHEDULE II.	VALUATION AND QUALIFYING ACCOUNTS

For the years ended December 31, 2019, 2018 and 2017:



			Additions
(in thousands)	Balance at Beginning of Period		Charged to Expenses		Charged to Other Accounts Note ⁽¹⁾			Deductions Note ⁽²⁾		Balance at End of Period

Deductions from asset accounts:

Allowance for doubtful accounts:

Year 2019	$	10,883	$	720	$	(70	)	$	7,061	$	4,472
Year 2018	10,579		2,830		(7		)	2,519		10,883
Year 2017	10,424		5,116		(3,107		)	1,854		10,579

Valuation allowance for deferred tax assets:

Year 2019	$	46,751	$	308,808	$	—		$	—	$	355,559
Year 2018	46,283		468		—			—		46,751
Year 2017	3,467		42,816		—			—		46,283

______________________________________


⁽¹⁾	For allowance for doubtful accounts, primarily includes amounts previously written off which were credited directly to this account when recovered.


⁽²⁾	For allowance for doubtful accounts, amounts written off as uncollectible or transferred to other accounts or utilized.

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)

12 Months Ended

Dec. 31, 2019

Accounting Policies [Abstract]

Basis of Accounting and Presentation

Principles of Consolidation

The financial statements include the accounts of the Company, its wholly-owned subsidiaries and those entities in which we have a variable interest and are the primary beneficiary.

Use of Estimates

Cash and Cash Equivalents

We classify all highly liquid instruments with an original maturity of three months or less at the time of purchase as cash equivalents.

Accounts Receivable, Net

Premises and Equipment, Net



Furniture and fixtures	5 years
Office equipment	5 years
Computer hardware	3-5 years
Computer software	3-7 years
Leasehold improvements	Shorter of useful life, 10 years or the term of the lease

Business Combinations

Goodwill

Intangible Assets, Net

Long-Term Debt

Fair Value Measurements

Level 1 — Quoted prices in active markets for identical assets and liabilities

Level 2 — Observable inputs other than quoted prices included in Level 1

Level 3 — Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of assets or liabilities.

Functional Currency

Defined Contribution 401(k) Plan

Some of our employees currently participate in a defined contribution 401(k) plan under which we may make matching contributions equal to a discretionary percentage determined by us.

Revenue Recognition

Core Businesses

Field Services


•	For property preservation and inspection services and payment management technologies, we recognize transactional revenue when the service is provided.


•	For vendor management transactions and our vendor management oversight software-as-a-service (“SaaS”) platform, we recognize revenue over the period during which we perform the services.


•	Reimbursable expenses revenue related to our property preservation and inspection services is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Marketplace


•	For the real estate auction platform, real estate auction and real estate brokerage services, we recognize revenue on a net basis (i.e., the commission on the sale) as we perform services as an agent without assuming the risks and rewards of ownership of the asset and the commission earned on the sale is a fixed percentage or amount.


•	For SaaS based technology to manage real estate owned (“REO”), short sales, foreclosure, bankruptcy and eviction processes, we recognize revenue over the estimated average number of months the REO are on the platform. We generally recognize revenue for professional services over the contract period.


•	Reimbursable expenses revenue related to our real estate sales is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Mortgage and Real Estate Solutions


•	For the majority of the services we provide, we recognize transactional revenue when the service is provided.

•


•	Reimbursable expenses revenue related to our title and foreclosure trustee services businesses is included in revenue with an equal amount recognized in cost of revenue. These amounts are recognized on a gross basis, principally because generally we have control over selection of vendors and the vendor relationships are with us, rather than with our customers.

Other Businesses

Earlier Stage Business


•	For our customer journey analytics platform, we recognize revenue primarily based on subscription fees. We recognize revenue associated with implementation services and maintenance services ratably over the contract term.

Other

•


•	For loan servicing technologies, we recognized revenue based on the number of loans on the system. We generally recognized revenue from professional services over the contract period.


•	For short-term investments in real estate (wind down completed in 2019, see Note 8), we recognized revenue associated with our sales of short-term investments in real estate on a gross basis (i.e., the selling price of the property) as we assumed the risks and rewards of ownership of the asset.


•	For our consumer real estate brokerage (discontinued in the fourth quarter of 2019, see Note 8), we recognized revenue on a net basis (i.e., the commission on the sale) as we performed services as an agent without assuming the risks and rewards of ownership of the asset and the commission earned on the sale was a fixed percentage or amount.

Share-Based Compensation

Income Taxes

Earnings Per Share

Recently Adopted Accounting Pronouncements and Future Adoption of New Accounting Pronouncements

Recently Adopted Accounting Pronouncements

Future Adoption of New Accounting Pronouncements

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)

12 Months Ended

Dec. 31, 2019

Accounting Policies [Abstract]

Schedule of estimated useful lives using the straight-line method



Furniture and fixtures	5 years
Office equipment	5 years
Computer hardware	3-5 years
Computer software	3-7 years
Leasehold improvements	Shorter of useful life, 10 years or the term of the lease

ACCOUNTS RECEIVABLE, NET (Tables)

12 Months Ended

Dec. 31, 2019

Receivables [Abstract]

Schedule of accounts receivable, net

Accounts receivable, net consists of the following as of December 31:



(in thousands)	2019			2018

Billed	$	35,921		$	35,590
Unbilled	12,166			11,759
	48,087			47,349
Less: Allowance for doubtful accounts	(4,472		)	(10,883		)

Total	$	43,615		$	36,466

PREPAID EXPENSES AND OTHER CURRENT ASSETS (Tables)

12 Months Ended

Dec. 31, 2019

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of prepaid expenses and other current assets

Prepaid expenses and other current assets consist of the following as of December 31:



(in thousands)	2019		2018

Maintenance agreements, current portion	$	1,923	$	5,600
Income taxes receivable	5,098		7,940
Prepaid expenses	3,924		7,484
Other current assets	4,269		9,696

Total	$	15,214	$	30,720

PREMISES AND EQUIPMENT, NET (Tables)

12 Months Ended

Dec. 31, 2019

Property, Plant and Equipment [Abstract]

Schedule of premises and equipment, net

Premises and equipment, net consists of the following as of December 31:



(in thousands)	2019			2018

Computer hardware and software	$	144,608		$	182,215
Leasehold improvements	23,800			29,781
Furniture and fixtures	8,775			13,313
Office equipment and other	4,004			7,384
	181,187			232,693
Less: Accumulated depreciation and amortization	(156,661		)	(187,062		)

Total	$	24,526		$	45,631

Schedule of premises and equipment, net by country

Premises and equipment, net consist of the following, by country, as of December 31:



(in thousands)	2019		2018

United States	$	13,426	$	25,693
Luxembourg	10,295		14,975
India	671		3,154
Philippines	95		1,754
Other	39		55

Total	$	24,526	$	45,631

RIGHT-OF-USE ASSETS UNDER OPERATING LEASES, NET (Tables)

12 Months Ended

Dec. 31, 2019

Leases [Abstract]

Right-of-Use Assets Under Operating Leases

Right-of-use assets under operating leases consist of the following as of December 31:



(in thousands)	2019			2018

Right-of-use assets under operating leases	$	39,729		$	—
Less: Accumulated amortization	(10,655		)	—

Total	$	29,074		$	—

GOODWILL AND INTANGIBLE ASSETS, NET (Tables)

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Summary of changes in goodwill

Changes in goodwill during the years ended December 31, 2019 and 2018 are summarized below:



(in thousands)	Total

Balance as of January 1, 2018	$	86,283
Disposition ⁽¹⁾	(2,256		)
Write-off ⁽²⁾	(2,640		)
Balance as of December 31, 2018	81,387
Disposition ⁽¹⁾	(2,378		)
Write-off ⁽²⁾	(5,160		)

Balance as of December 31, 2019	$	73,849

______________________________________


⁽¹⁾	During 2018, goodwill was reduced by $2.3 million in connection with the sale of the rental property management business to RESI (see Note 4). During 2019, the Company sold the Financial Services Business (see Note 4) which had $2.4 million of goodwill attributed to it.


⁽²⁾	During 2018, we recorded a $2.6 million write-off of goodwill attributable to the BRS business, as a result of our decision to discontinue the BRS business in the fourth quarter of 2018 (see Note 8). During 2019, we recorded a $5.2 million write-off of goodwill attributable to the Owners.com business, as a result of our decision to wind down and close the business (see Note 8).

Schedule of intangible assets, net

Intangible assets, net consist of the following as of December 31:



	Weighted average estimated useful life (in years)	Gross carrying amount				Accumulated amortization						Net book value
(in thousands)	Weighted average estimated useful life (in years)	2019		2018		2019			2018			2019		2018

Definite lived intangible assets:
Customer related intangible assets	9	$	214,973	$	273,172	$	(176,043	)	$	(207,639	)	$	38,930	$	65,533
Operating agreement	20	35,000		35,000		(17,376		)	(15,632		)	17,624		19,368
Trademarks and trade names	16	9,709		11,349		(5,893		)	(6,244		)	3,816		5,105
Non-compete agreements	4	1,230		1,230		(1,215		)	(1,026		)	15		204
Intellectual property	10	300		300		(175		)	(145		)	125		155
Other intangible assets	5	3,745		3,745		(3,209		)	(2,457		)	536		1,288

Total		$	264,957	$	324,796	$	(203,911	)	$	(233,143	)	$	61,046	$	91,653

OTHER ASSETS (Tables)

12 Months Ended

Dec. 31, 2019

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of other assets

Other assets consist of the following as of December 31:



(in thousands)	2019		2018

Security deposits	$	3,473	$	3,972
Restricted cash	3,842		5,752
Other	3,495		2,682

Total	$	10,810	$	12,406

ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES (Tables)

12 Months Ended

Dec. 31, 2019

Payables and Accruals [Abstract]

Schedule of accounts payable and accrued expenses

Accounts payable and accrued expenses consist of the following as of December 31:



(in thousands)	2019		2018

Accounts payable	$	22,431	$	27,853
Accrued expenses - general	24,558		27,866
Accrued salaries and benefits	18,982		31,356
Income taxes payable	1,700		165

Total	$	67,671	$	87,240

Schedule of other current liabilities

Other current liabilities consist of the following as of December 31:



(in thousands)	2019		2018

Operating lease liabilities	$	11,398	$	—
Unfunded cash account balances	1,820		4,932
Other	1,506		2,098

Total	$	14,724	$	7,030

LONG-TERM DEBT (Tables)

12 Months Ended

Dec. 31, 2019

Debt Disclosure [Abstract]

Schedule of long-term debt

Long-term debt consists of the following as of December 31:



(in thousands)	2019			2018

Senior secured term loans	$	293,826		$	338,822
Less: Debt issuance costs, net	(3,119		)	(3,855		)
Less: Unamortized discount, net	(2,825		)	(3,491		)

Long-term debt	$	287,882		$	331,476

Schedule of maturities of long-term debt

Maturities of our long-term debt are as follows:



(in thousands)	Maturities

2020	$	—
2021	—
2022	—
2023	10,576
2024	283,250

	$	293,826

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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-Name Accounting Standards Codification
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-Paragraph 1
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-Name Accounting Standards Codification
-Topic 835
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-URI http://asc.fasb.org/extlink&oid=114775744&loc=d3e28541-108399

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
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-Topic 505
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Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
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-Subparagraph (SX 210.4-08.(e),(f))
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Reference 8: http://fasb.org/us-gaap/role/ref/legacyRef
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-URI http://asc.fasb.org/extlink&oid=75038535&loc=d3e64711-112823

Reference 9: http://fasb.org/us-gaap/role/ref/legacyRef
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-Name Accounting Standards Codification
-Topic 835
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-URI http://asc.fasb.org/extlink&oid=114775985&loc=d3e28878-108400

Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
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-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=109259400&loc=d3e21475-112644

+ Details

OTHER NON-CURRENT LIABILITIES (Tables)

12 Months Ended

Dec. 31, 2019

Other Liabilities Disclosure [Abstract]

Schedule of other non-current liabilities

Other non-current liabilities consist of the following as of December 31:



(in thousands)	2019		2018

Operating lease liabilities	$	19,707	$	—
Income tax liabilities	10,935		7,069
Deferred revenue	88		19
Other non-current liabilities	286		2,090

Total	$	31,016	$	9,178

FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS (Tables)

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

Fair value measurements, recurring and nonrecurring

The following fair values are estimated using market information and what the Company believes to be appropriate valuation methodologies under GAAP:



	December 31, 2019								December 31, 2018
(in thousands)	Carrying amount		Fair value						Carrying amount		Fair value
			Level 1		Level 2		Level 3				Level 1		Level 2		Level 3
Assets:
Cash and cash equivalents	$	82,741	$	82,741	$	—	$	—	$	58,294	$	58,294	$	—	$	—
Restricted cash	3,842		3,842		—		—		5,752		5,752		—		—
Investment in equity securities	42,618		42,618		—		—		36,181		36,181		—		—
Long-term receivable (Note 4)	2,371		—		—		2,371		2,221		—		—		2,221

Liabilities:
Senior secured term loan	293,826		—		277,666		—		338,822		—		330,351		—

- Definition

Tabular disclosure of financial instruments measured at fair value, including those classified in shareholders' equity measured on a recurring or nonrecurring basis. Disclosures include, but are not limited to, fair value measurements recorded and the reasons for the measurements, level within the fair value hierarchy in which the fair value measurements are categorized and transfers between levels 1 and 2. Nonrecurring fair value measurements are those that are required or permitted in the statement of financial position in particular circumstances.

+ References + Details

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION (Tables)

12 Months Ended

Dec. 31, 2019

Share-based Payment Arrangement [Abstract]

Schedule of assumptions used to determine the fair value of options as of the grant date

The following assumptions were used to determine the fair values as of the grant date for the years ended December 31:



	2018		2017
	Black-Scholes	Binomial	Black-Scholes	Binomial

Risk-free interest rate (%)	2.66 – 3.10	1.64 – 3.22	1.89 – 2.29	0.77 – 2.38
Expected stock price volatility (%)	70.31 – 71.86	71.36 – 71.86	61.49 – 71.52	66.68 – 71.52
Expected dividend yield	—	—	—	—
Expected option life (in years)	6.00 – 6.25	2.56 – 4.33	6.00 – 7.50	2.55 – 4.82
Fair value	$16.17 – $19.68	$14.67 – $20.26	$13.57 – $24.80	$11.94 – $24.30

Summary of the weighted average fair value of stock options granted, the total intrinsic value of stock options exercised and the fair value of options vested



(in thousands, except per share data)	2019		2018		2017

Weighted average grant date fair value of stock options granted per share	$	—	$	16.31	$	20.44
Intrinsic value of options exercised	54		4,609		3,028
Grant date fair value of stock options that vested	3,053		1,760		2,279

Summary of the activity of the entity's stock options

The following table summarizes the activity related to our stock options:



	Number of options		Weighted average exercise price		Weighted average contractual term (in years)	Aggregate intrinsic value (in thousands)

Outstanding as of December 31, 2018	1,440,566		$	30.78	5.04	$	945
Performance criteria achieved	227,849		24.98
Exercised	(21,052	)	18.79
Forfeited	(179,317	)	37.85

Outstanding as of December 31, 2019	1,468,046		29.19		4.60	94

Exercisable as of December 31, 2019	926,174		26.46		3.03	92

Shares authorized under stock option plans, by exercise price range

The following table summarizes information about stock options outstanding and exercisable as of December 31, 2019:



	Options outstanding				Options exercisable
Exercise price range ⁽¹⁾	Number	Weighted average remaining contractual life (in years)	Weighted average exercise price		Number	Weighted average remaining contractual life (in years)	Weighted average exercise price

$10.01 — $20.00	174,784	5.18	$	18.79	169,457	5.18	$	18.79
$20.01 — $30.00	1,057,212	4.39	24.44		656,287	2.26	24.01
$30.01 — $40.00	107,550	6.60	34.39		39,055	5.24	32.79
$60.01 — $70.00	58,500	2.20	60.76		43,875	2.20	60.76
$80.01 — $90.00	25,000	4.60	86.69		6,250	4.60	86.69
$90.01 — $100.00	45,000	4.19	95.67		11,250	4.19	95.67

	1,468,046				926,174

______________________________________


⁽¹⁾	These options contain market-based and performance-based components as described above.

Shares authorized under stock option plans by vesting price range

The following table summarizes the market prices necessary in order for the market-based options to begin to vest:



	Market-based options
Vesting price	Ordinary performance		Extraordinary performance

$40.01 — $50.00	3,125		—
$50.01 — $60.00	44,796		5,327
$60.01 — $70.00	14,815		6,250
$70.01 — $80.00	—		11,500
$80.01 — $90.00	—		11,397
$90.01 — $100.00	—		6,908
$100.01 — $110.00	—		1,000
$170.01 — $180.00	12,500		—
$180.01 — $190.00	7,500		14,625
Over $190.00	15,000		17,500

Total	97,736		74,507

Weighted average share price	$	51.06	$	48.53

Restricted shares and restricted share units activity

The following table summarizes the activity related to our restricted shares and restricted share units:



	Number of restricted shares and restricted share units

Outstanding as of December 31, 2018	485,806
Granted	401,458
Issued	(138,504	)
Forfeited/canceled	(112,614	)

Outstanding as of December 31, 2019	636,146

REVENUE (Tables)

12 Months Ended

Dec. 31, 2019

Revenues [Abstract]

Schedule of revenue

The components of revenue were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Service revenue	$	621,866	$	805,480	$	899,561
Reimbursable expenses	24,172		30,039		39,912
Non-controlling interests	2,613		2,683		2,740

Total	$	648,651	$	838,202	$	942,213

Disaggregation of revenue

Disaggregation of total revenues by major source is as follows:



(in thousands)	Revenue recognized when services are performed or assets are sold		Revenue related to technology platforms and professional services		Reimbursable expenses revenue		Total revenue

For the year ended December 31, 2019	$	579,929	$	44,550	$	24,172	$	648,651
For the year ended December 31, 2018	719,739		88,424		30,039		838,202

COST OF REVENUE (Tables)

12 Months Ended

Dec. 31, 2019

Cost of Revenue [Abstract]

Schedule of components of cost of revenue

The components of cost of revenue were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Compensation and benefits	$	135,502	$	200,486	$	240,487
Outside fees and services	240,796		278,380		325,459
Cost of real estate sold	42,763		47,659		24,398
Technology and telecommunications	36,302		41,588		42,340
Reimbursable expenses	24,172		30,039		39,912
Depreciation and amortization	13,721		24,013		27,269

Total	$	493,256	$	622,165	$	699,865

SELLING, GENERAL AND ADMINISTRATIVE EXPENSES (Tables)

12 Months Ended

Dec. 31, 2019

Selling, General and Administrative Expense [Abstract]

Schedule of the components of selling, general and administrative expenses

The components of selling, general and administrative expenses were as follows for the years ended December 31:



(in thousands)	2019		2018		2017

Compensation and benefits	$	49,875	$	51,043	$	58,157
Occupancy related costs	26,042		30,851		36,371
Amortization of intangible assets	19,021		28,412		35,367
Professional services	14,975		16,950		13,421
Marketing costs	11,212		14,707		16,171
Depreciation and amortization	4,788		6,786		9,178
Other	15,163		26,921		23,977

Total	$	141,076	$	175,670	$	192,642

OTHER INCOME (EXPENSE), NET (Tables)

12 Months Ended

Dec. 31, 2019

Other Income and Expenses [Abstract]

Schedule of other income (expense), net

Other income (expense), net consists of the following for the years ended December 31:



(in thousands)	2019		2018			2017

Interest income	$	342	$	740		$	270
Loss on debt refinancing	—		(4,434		)	—
Gain on early extinguishment of debt	—		—			5,637
Other, net	1,006		1,824			2,015

Total	$	1,348	$	(1,870	)	$	7,922

INCOME TAXES (Tables)

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

Schedule of income before income tax, domestic and foreign

The components of income before income taxes and non-controlling interests consist of the following for the years ended December 31:



(in thousands)	2019			2018			2017

Domestic - Luxembourg	$	8,919		$	(22,513	)	$	9,123
Foreign - U.S.	(12,602		)	8,398			7,967
Foreign - non-U.S.	16,122			15,514			18,285

Total	$	12,439		$	1,399		$	35,375

Schedule of income tax provision (benefit)

The income tax (provision) benefit consists of the following for the years ended December 31:



(in thousands)	2019			2018			2017

Current:
Domestic - Luxembourg	$	—		$	(275	)	$	(737	)
Foreign - U.S. federal	187			(1,838		)	(2,405		)
Foreign - U.S. state	(174		)	(336		)	(364		)
Foreign - non-U.S.	(10,970		)	(7,440		)	(17,574		)

	$	(10,957	)	$	(9,889	)	$	(21,080	)
Deferred:
Domestic - Luxembourg	$	(308,657	)	$	4,927		$	295,318
Foreign - U.S. federal	329			291			111
Foreign - U.S. state	341			(134		)	210
Foreign - non-U.S.	648			707			1,697

	$	(307,339	)	$	5,791		$	297,336

Income tax (provision) benefit	$	(318,296	)	$	(4,098	)	$	276,256

Summary of tax effects of the temporary differences

A summary of the tax effects of the temporary differences is as follows for the years ended December 31:



(in thousands)	2019			2018

Non-current deferred tax assets:
Net operating loss carryforwards	$	338,403		$	353,209
U.S. federal and state tax credits	189			314
Other non-U.S. deferred tax assets	13,980			6,161
Share-based compensation	2,010			1,586
Accrued expenses	2,691			5,242
Unrealized losses	9,011			3,131
Other	526			—
Non-current deferred tax liabilities:
Intangible assets	(8,325		)	(9,855		)
Depreciation	(302		)	(1,225		)
Other non-U.S. deferred tax liability	(998		)	(1,769		)
Other	—			(954		)
	357,185			355,840

Valuation allowance	(355,559		)	(46,751		)

Non-current deferred tax assets, net	$	1,626		$	309,089

Schedule of the reconciliation of income tax provision to the Luxembourg statutory income tax rate

The following table reconciles the Luxembourg statutory tax rate to our effective tax rate for the years ended December 31:



	2019		2018		2017

Statutory tax rate	24.94	%	26.01	%	27.08	%
Change in valuation allowance	2,526.53		43.08		119.20
State tax expense	(1.63	)	28.58		0.50
Tax credits	—		—		(2.13	)
Uncertain tax positions	39.60		114.18		30.16
Unrecognized tax loss	(67.18	)	—		(1,008.20	)
Income tax rate change	—		—		57.36
Tax rate differences on foreign earnings	28.75		73.11		—
Other	7.85		7.96		(4.91	)

Effective tax rate	2,558.86	%	292.92	%	(780.94	)%

Summary of income tax contingencies

The following table summarizes changes in unrecognized tax benefits during the years ended December 31:



(in thousands)	2019			2018

Amount of unrecognized tax benefits as of the beginning of the year	$	9,687		$	8,892
Decreases as a result of tax positions taken in a prior period	(192		)	(956		)
Increases as a result of tax positions taken in a prior period	22			1
Increases as a result of tax positions taken in the current period	250			1,750

Amount of unrecognized tax benefits as of the end of the year	$	9,767		$	9,687

EARNINGS PER SHARE (Tables)

12 Months Ended

Dec. 31, 2019

Earnings Per Share [Abstract]

Schedule of basic and diluted EPS calculation

Basic and diluted (loss) earnings per share are calculated as follows for the years ended December 31:



(in thousands, except per share data)	2019			2018			2017

Net (loss) income attributable to Altisource	$	(307,969	)	$	(5,382	)	$	308,891

Weighted average common shares outstanding, basic	15,991			17,073			18,183
Dilutive effect of stock options, restricted shares and restricted share units	—			—			509

Weighted average common shares outstanding, diluted	15,991			17,073			18,692

(Loss) earnings per share:
Basic	$	(19.26	)	$	(0.32	)	$	16.99
Diluted	$	(19.26	)	$	(0.32	)	$	16.53

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS (Tables)

12 Months Ended

Dec. 31, 2019

Commitments and Contingencies Disclosure [Abstract]

Lease term and assumption

Information about our lease terms and our discount rate assumption is as follows:



	As of December 31, 2019

Weighted average remaining lease term (in years)	3.23
Weighted average discount rate	7.11	%

Lease activity during period

Our lease activity during the year ended December 31, 2019 is as follows:



(in thousands)

Operating lease costs:
Selling, general and administrative expense	$	10,698
Cost of revenue	2,757

Cash used in operating activities for amounts included in the measurement of lease liabilities	$	15,446
Short-term (less than one year) lease costs	4,999

Maturities of operating lease liabilities

Maturities of our lease liabilities as of December 31, 2019 are as follows:



(in thousands)	Operating lease obligations

2020	$	11,756
2021	9,077
2022	6,190
2023	4,818
2024	2,935
Thereafter	599
Total lease payments	35,375
Less interest	(4,270		)

Present value of lease liabilities	$	31,105

QUARTERLY FINANCIAL DATA (UNAUDITED) (Tables)

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

Schedule of unaudited quarterly results

The operating results for any quarter are not necessarily indicative of results for any future period. Our business can be affected by seasonality.



	2019 quarter ended (1)(2)(3)(4)(5)(6)(7)
(in thousands, except per share data)	March 31,			June 30,			September 30,		December 31,

Revenue	$	169,935		$	196,535		$	141,493	$	140,688
Gross profit	45,831			43,894			30,587		35,083
(Loss) income before income taxes and non-controlling interests	(3,966		)	11,909			12,955		(8,459		)
Net (loss) income	(2,744		)	(4,604		)	7,576		(306,085		)
Net (loss) income attributable to Altisource	(3,184		)	(5,844		)	7,165		(306,106		)

(Loss) earnings per share:
Basic	$	(0.20	)	$	(0.36	)	$	0.45	$	(19.66	)
Diluted	$	(0.20	)	$	(0.36	)	$	0.44	$	(19.66	)

Weighted average shares outstanding:
Basic	16,292			16,214			15,897		15,568
Diluted	16,292			16,214			16,151		15,568



	2018 quarter ended (1)(2)(3)(4)(5)(6)(7)(8)
(in thousands, except per share data)	March 31,			June 30,		September 30,		December 31,

Revenue	$	197,438		$	218,556	$	204,575	$	217,633
Gross profit	50,244			55,350		56,995		53,448
(Loss) income before income taxes and non-controlling interests	(4,972		)	3,071		16,129		(12,829		)
Net (loss) income	(3,607		)	2,255		9,521		(10,868		)
Net (loss) income attributable to Altisource	(4,132		)	1,568		8,667		(11,485		)

(Loss) earnings per share:
Basic	$	(0.24	)	$	0.09	$	0.51	$	(0.69	)
Diluted	$	(0.24	)	$	0.09	$	0.49	$	(0.69	)

Weighted average shares outstanding:
Basic	17,378			17,142		17,033		16,745
Diluted	17,378			17,553		17,575		16,745

______________________________________


⁽¹⁾	The sum of quarterly amounts, including per share amounts, may not equal amounts reported for year-to-date periods. This is due to the effects of rounding and changes in the number of weighted average shares outstanding for each period.

⁽²⁾

⁽³⁾

⁽⁴⁾

⁽⁵⁾

⁽⁶⁾

⁽⁷⁾

⁽⁸⁾

ORGANIZATION (Details)	12 Months Ended
ORGANIZATION (Details)	Dec. 31, 2019 segment
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of reportable segments	2

BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details) $ in Thousands	1 Months Ended	12 Months Ended
	Sep. 30, 2019 USD ($)	Dec. 31, 2019 USD ($) term	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)	Jan. 01, 2019 USD ($)
Defined Contribution 401(k) Plan
Expense recorded for discretionary amounts contributed		$ 900	$ 1,200	$ 1,200
Recently Adopted Accounting Pronouncements
Right-to-use assets		29,074	0		$ 42,100
Lease obligation liabilities					45,500
Lease obligation liabilities, current		11,398			16,700
Lease obligation liabilities, noncurrent		$ 19,707	0		28,800
Reduction accrued rent and lease incentives, effect of adopting accounting standard					$ 3,400
Minimum
Intangible Assets, Net
Estimated useful life		4 years
Maximum
Intangible Assets, Net
Estimated useful life		20 years
Furniture and fixtures
Premises and Equipment, Net
Estimated useful lives		5 years
Office equipment
Premises and Equipment, Net
Estimated useful lives		5 years
Computer hardware \| Minimum
Premises and Equipment, Net
Estimated useful lives		3 years
Computer hardware \| Maximum
Premises and Equipment, Net
Estimated useful lives		5 years
Computer software \| Minimum
Premises and Equipment, Net
Estimated useful lives		3 years
Computer software \| Maximum
Premises and Equipment, Net
Estimated useful lives		7 years
Leasehold improvements \| Maximum
Premises and Equipment, Net
Estimated useful lives		10 years
Lenders One
Principles of Consolidation
Number of agreement terms \| term		3
Total assets		$ 1,600	2,700
Total liabilities		$ 300	$ 1,300
Pointillist, Inc.
Principles of Consolidation
Contributions for the creation of Pointillist	$ 8,500

CUSTOMER CONCENTRATION (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
CUSTOMER CONCENTRATION (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Concentration Risk [Line Items]
Revenue	$ 140,688	$ 141,493	$ 196,535	$ 169,935	$ 217,633	$ 204,575	$ 218,556	$ 197,438	$ 648,651	$ 838,202	$ 942,213
Ocwen \| NRZ
Concentration Risk [Line Items]
Subservice transferred subject MSRs, initial term									5 years
Ocwen \| REALServicing
Concentration Risk [Line Items]
Revenue									$ 14,100	35,100	$ 37,200
Ocwen \| Customer Concentration Risk
Concentration Risk [Line Items]
Accounts receivable from largest customer	19,100				15,200				19,100	15,200
Ocwen \| Customer Concentration Risk \| Billed
Concentration Risk [Line Items]
Accounts receivable from largest customer	15,700				11,600				15,700	11,600
Ocwen \| Customer Concentration Risk \| Unbilled
Concentration Risk [Line Items]
Accounts receivable from largest customer	$ 3,400				$ 3,600				$ 3,400	$ 3,600
Ocwen \| Customer Concentration Risk \| Revenue
Concentration Risk [Line Items]
Concentration risk									56.00%	52.00%	58.00%
Revenue									$ 362,700	$ 437,400	$ 542,000
Ocwen \| Customer Concentration Risk \| Revenue \| NRZ
Concentration Risk [Line Items]
Concentration risk									56.00%
Highly Correlated - Ocwen \| Customer Concentration Risk \| Revenue
Concentration Risk [Line Items]
Concentration risk									6.00%
Revenue									$ 37,500	47,100	148,500
NRZ \| Customer Concentration Risk \| Revenue
Concentration Risk [Line Items]
Revenue									12,500	28,700	2,400
Highly Correlated - NRZ \| Customer Concentration Risk \| Revenue
Concentration Risk [Line Items]
Revenue									$ 60,000	$ 83,600	$ 3,900

SALE OF BUSINESS (Details) $ in Thousands			1 Months Ended	3 Months Ended	12 Months Ended
SALE OF BUSINESS (Details) $ in Thousands	Jul. 17, 2019 USD ($)	Jul. 01, 2019 USD ($)	Aug. 31, 2018 USD ($) installment	Sep. 30, 2019 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)	Aug. 08, 2018 payment
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Gain on sale of business					$ 17,814	$ 13,688	$ 0
Proceeds from the sale of business, first installment					38,632	15,000	$ 0
Long-term receivable					2,371	2,221
Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Total proceeds from the sale of business		$ 44,000
Up-front payment included in consideration, subject to working capital adjustment upon closing of the sale		40,000
Additional payment to be received on one-year anniversary of the sale closing		4,000
Gain on sale of business		$ 17,800		$ 17,600
Rental Property Management Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Total proceeds from the sale of business			$ 18,000
Gain on sale of business				$ 13,700		13,700
Number of installment payments			2					2
Proceeds from the sale of business, first installment			$ 15,000
Future proceeds from the sale of business					$ 3,000
Long-term receivable						$ 2,200
Senior secured term loan \| Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Repayments of debt	$ 37,000
Minimum \| Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Transition services agreement term		2 months
Maximum \| Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Transition services agreement term		1 year 30 days

INVESTMENT IN EQUITY SECURITIES (Details) - USD ($) $ / shares in Units, $ in Thousands, shares in Millions		3 Months Ended								12 Months Ended
	Feb. 17, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016	Jan. 01, 2018	Jan. 01, 2017
Marketable Securities [Line Items]
Investment in equity securities		$ 42,618				$ 36,181				$ 42,618	$ 36,181
Unrealized gain on investment in equity securities										0	0	$ 2,478
Cumulative effect of an accounting change														$ (10,448)	$ 0
Proceeds received from sale of equity securities										$ 7,994	$ 0	0
Altisource Residential Corporation
Marketable Securities [Line Items]
Number of available for sale shares acquired (in shares)													4.1
Number of securities outstanding (in shares)		3.5				4.1				3.5	4.1
Unrealized gain (loss) on investment in equity securities		$ 2,700	$ (2,300)	$ 11,800	$ 2,200	$ (8,800)	$ 1,800	$ 1,500	$ (7,500)	$ 14,400	$ (13,000)
Unrealized gain on investment in equity securities												2,500
Unrealized gain (loss) from sale										2,000
Investment income, dividend										$ 1,700	$ 2,500	$ 2,500
Investment shares, transfer restrictions, percent (no more than)										25.00%
Number of shares disposed (in shares)										0.7
Proceeds received from sale of equity securities										$ 8,000
Accumulated other comprehensive income (loss)
Marketable Securities [Line Items]
Cumulative effect of an accounting change														(733)
Accumulated other comprehensive income (loss) \| Accounting Standards Update 2016-01
Marketable Securities [Line Items]
Cumulative effect of an accounting change														(700)
Retained Earnings
Marketable Securities [Line Items]
Cumulative effect of an accounting change														(9,715)	$ (932)
Retained Earnings \| Accounting Standards Update 2016-01
Marketable Securities [Line Items]
Cumulative effect of an accounting change														$ 700
Subsequent Event \| Altisource Residential Corporation
Marketable Securities [Line Items]
Price of shares in merger agreement (in dollars per share)	$ 12.50

ACCOUNTS RECEIVABLE, NET (Details) - USD ($) $ in Thousands	12 Months Ended
ACCOUNTS RECEIVABLE, NET (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Accounts receivable, net
Accounts receivable, gross	$ 48,087	$ 47,349
Less: Allowance for doubtful accounts	(4,472)	(10,883)
Total	43,615	36,466
Bad debt expense	720	2,830	$ 5,116
Billed
Accounts receivable, net
Accounts receivable, gross	35,921	35,590
Unbilled
Accounts receivable, net
Accounts receivable, gross	$ 12,166	$ 11,759

PREPAID EXPENSES AND OTHER CURRENT ASSETS (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Maintenance agreements, current portion	$ 1,923	$ 5,600
Income taxes receivable	5,098	7,940
Prepaid expenses	3,924	7,484
Other current assets	4,269	9,696
Total	$ 15,214	$ 30,720

DISCONTINUATION OF LINES OF BUSINESS (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		12 Months Ended
	Oct. 31, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Repayment of debt				$ 44,996	$ 486,759	$ 59,761
Owners.com \| Disposal Group, Disposed of by Sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Goodwill impairment	$ 5,200	$ 5,200
Intangible asset impairment	$ 700	$ 700
Buy-Renovate-Lease-Sell Business \| Disposal Group, Disposed of by Sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Goodwill impairment			$ 2,600
Term B Loans \| Buy-Renovate-Lease-Sell Business \| Disposal Group, Disposed of by Sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Repayment of debt			$ 49,900

PREMISES AND EQUIPMENT, NET (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
PREMISES AND EQUIPMENT, NET
Premises and equipment, gross	$ 181,187	$ 232,693
Less: Accumulated depreciation and amortization	(156,661)	(187,062)
Total	24,526	45,631
Depreciation and amortization expense	18,509	30,799	$ 36,447
Computer hardware and software
PREMISES AND EQUIPMENT, NET
Premises and equipment, gross	144,608	182,215
Leasehold improvements
PREMISES AND EQUIPMENT, NET
Premises and equipment, gross	23,800	29,781
Furniture and fixtures
PREMISES AND EQUIPMENT, NET
Premises and equipment, gross	8,775	13,313
Office equipment and other
PREMISES AND EQUIPMENT, NET
Premises and equipment, gross	$ 4,004	$ 7,384

PREMISES AND EQUIPMENT, NET - Summary by Country (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Property, Plant and Equipment [Line Items]
Premises and equipment	$ 24,526	$ 45,631
United States
Property, Plant and Equipment [Line Items]
Premises and equipment	13,426	25,693
Luxembourg
Property, Plant and Equipment [Line Items]
Premises and equipment	10,295	14,975
India
Property, Plant and Equipment [Line Items]
Premises and equipment	671	3,154
Philippines
Property, Plant and Equipment [Line Items]
Premises and equipment	95	1,754
Uruguay
Property, Plant and Equipment [Line Items]
Premises and equipment	$ 39	$ 55

RIGHT-OF-USE ASSETS UNDER OPERATING LEASES, NET (Details) - USD ($)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2019
Leases [Abstract]
Right-of-use assets under operating leases	$ 39,729,000	$ 0
Less: Accumulated amortization	(10,655,000)	0
Total	29,074,000	0		$ 42,100,000
Amortization of right-of-use assets under operating leases	$ 11,769,000	$ 0	$ 0

GOODWILL AND INTANGIBLE ASSETS, NET - Goodwill (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Goodwill [Roll Forward]
Balance at the beginning of the period	$ 81,387	$ 86,283
Balance at the end of the period	73,849	81,387
Discontinued Operations, Disposed of by Sale \| Rental Property Management Business
Goodwill [Roll Forward]
Disposition		(2,256)
Write-off		(2,256)
Discontinued Operations, Disposed of by Sale \| Financial Services Business
Goodwill [Roll Forward]
Disposition	(2,378)
Write-off	(2,378)
Disposal Group, Disposed of by Sale, Not Discontinued Operations \| Buy-Renovate-Lease-Sell Business
Goodwill [Roll Forward]
Disposition		(2,640)
Write-off		$ (2,640)
Disposal Group, Disposed of by Sale, Not Discontinued Operations \| Owners.com
Goodwill [Roll Forward]
Disposition	(5,160)
Write-off	$ (5,160)

GOODWILL AND INTANGIBLE ASSETS, NET - Intangible Assets, Net (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Intangible Assets, Net
Gross carrying amount	$ 264,957	$ 324,796
Accumulated amortization	(203,911)	(233,143)
Net book value	61,046	91,653
Amortization expense for definite lived intangible assets	19,021	28,412	$ 35,367
Amortization expense, 2020	13,500
Amortization expense, 2021	10,600
Amortization expense, 2022	5,200
Amortization expense, 2023	5,100
Amortization expense, 2024	5,100
Customer related intangible assets
Intangible Assets, Net
Gross carrying amount	214,973	273,172
Accumulated amortization	(176,043)	(207,639)
Net book value	$ 38,930	65,533
Customer related intangible assets \| Weighted average
Intangible Assets, Net
Estimated useful life	9 years
Operating agreement
Intangible Assets, Net
Gross carrying amount	$ 35,000	35,000
Accumulated amortization	(17,376)	(15,632)
Net book value	$ 17,624	19,368
Operating agreement \| Weighted average
Intangible Assets, Net
Estimated useful life	20 years
Trademarks and trade names
Intangible Assets, Net
Gross carrying amount	$ 9,709	11,349
Accumulated amortization	(5,893)	(6,244)
Net book value	$ 3,816	5,105
Trademarks and trade names \| Weighted average
Intangible Assets, Net
Estimated useful life	16 years
Non-compete agreements
Intangible Assets, Net
Gross carrying amount	$ 1,230	1,230
Accumulated amortization	(1,215)	(1,026)
Net book value	$ 15	204
Non-compete agreements \| Weighted average
Intangible Assets, Net
Estimated useful life	4 years
Intellectual property
Intangible Assets, Net
Gross carrying amount	$ 300	300
Accumulated amortization	(175)	(145)
Net book value	$ 125	155
Intellectual property \| Weighted average
Intangible Assets, Net
Estimated useful life	10 years
Other intangible assets
Intangible Assets, Net
Gross carrying amount	$ 3,745	3,745
Accumulated amortization	(3,209)	(2,457)
Net book value	$ 536	$ 1,288
Other intangible assets \| Weighted average
Intangible Assets, Net
Estimated useful life	5 years

OTHER ASSETS (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Security deposits	$ 3,473	$ 3,972
Restricted cash	3,842	5,752
Other	3,495	2,682
Total	$ 10,810	$ 12,406

ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Accounts Payable and Accrued Liabilities [Abstract]
Accounts payable	$ 22,431	$ 27,853
Accrued expenses - general	24,558	27,866
Accrued salaries and benefits	18,982	31,356
Income taxes payable	1,700	165
Total	$ 67,671	$ 87,240

ACCOUNTS PAYABLE, ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES (Details 2) - USD ($) $ in Thousands	Dec. 31, 2019	Jan. 01, 2019	Dec. 31, 2018
Payables and Accruals [Abstract]
Operating lease liabilities	$ 11,398	$ 16,700
Unfunded cash account balances	1,820		$ 4,932
Other	1,506		2,098
Total	$ 14,724		$ 7,030

LONG-TERM DEBT - Schedule of Long-term Debt (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Apr. 03, 2018
Debt Instrument [Line Items]
Gross, long-term debt	$ 293,826
Less: Debt issuance costs, net	(3,119)	$ (3,855)
Less: Unamortized discount, net	(2,825)	(3,491)
Long-term debt	287,882	331,476
Senior secured term loans
Debt Instrument [Line Items]
Gross, long-term debt	$ 293,826	$ 338,822	$ 412,100

LONG-TERM DEBT (Details)			3 Months Ended		12 Months Ended
LONG-TERM DEBT (Details)	Jul. 17, 2019 USD ($)	Apr. 03, 2018 USD ($) lender	Dec. 31, 2018 USD ($)	Jun. 30, 2018 USD ($)	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)
Debt Instrument [Line Items]
Gross, long-term debt					$ 293,826,000
Loss on debt refinancing					0	$ 4,434,000	$ 0
Gain on early extinguishment of debt					0	0	5,637,000
Debt issuance costs, net			$ 3,855,000		3,119,000	3,855,000
Accumulated amortization			700,000		1,400,000	700,000
Interest on long-term debt					21,393,000	26,254,000	22,253,000
Term B Loans
Debt Instrument [Line Items]
Leverage ratio to be maintained under the credit facility covenants		3.0
Covenant threshold, leverage ratio		3.50
Term B Loans \| Maximum
Debt Instrument [Line Items]
Amount of principal or interest if failed to pay considered as event of default		$ 40,000,000.000
Amount of debt which results in acceleration of debt if failed to pay considered as event of default		40,000,000.000
Amount of unbonded, undischarged or unstayed debt under entry by court of one or more judgments for certain period to determine as event of default		40,000,000.000
Senior secured term loans
Debt Instrument [Line Items]
Gross, long-term debt		$ 412,100,000	338,822,000		293,826,000	338,822,000
Loss on debt refinancing				$ 4,400,000
Debt repurchased							$ 60,100,000
Weighted average discount of par received on early extinguishment of debt							10.70%
Gain on early extinguishment of debt							$ 5,600,000
Interest on long-term debt					21,400,000	$ 26,300,000	$ 22,300,000
April 3, 2018 Credit Agreement
Debt Instrument [Line Items]
Number of incremental lenders (or more) \| lender		1
Increase in incremental indebtedness limit		$ 125,000,000
April 3, 2018 Credit Agreement \| Term B Loans
Debt Instrument [Line Items]
Debt instrument, face amount		$ 412,000,000
First repayment of debt due					1,300,000
Quarterly repayment of debt due					$ 3,100,000
Interest rate at the end of the period (as a percent)					5.94%
April 3, 2018 Credit Agreement \| Term B Loans \| Adjusted Eurodollar Rate
Debt Instrument [Line Items]
Fixed interest rate base (as a percent)		1.00%
Interest rate margin (as a percent)		4.00%
April 3, 2018 Credit Agreement \| Term B Loans \| Base Rate
Debt Instrument [Line Items]
Fixed interest rate base (as a percent)		2.00%
Interest rate margin (as a percent)		3.00%
April 3, 2018 Credit Agreement \| Line of Credit \| Revolving Credit Facility
Debt Instrument [Line Items]
Debt instrument, face amount		$ 15,000,000
Gross, long-term debt					$ 0
Covenant threshold, leverage ratio		3.5
Increase in incremental indebtedness limit		$ 80,000,000
Unused commitment fee		0.50%
April 3, 2018 Credit Agreement \| Line of Credit \| Revolving Credit Facility \| Adjusted Eurodollar Rate
Debt Instrument [Line Items]
Interest rate margin (as a percent)		4.00%
April 3, 2018 Credit Agreement \| Line of Credit \| Revolving Credit Facility \| Base Rate
Debt Instrument [Line Items]
Interest rate margin (as a percent)		3.00%
Financial Services Business \| Discontinued Operations, Disposed of by Sale \| Senior secured term loans
Debt Instrument [Line Items]
Repayments of debt	$ 37,000,000
Sale of RESI Shares [Member] \| Disposal Group, Disposed of by Sale, Not Discontinued Operations \| Senior secured term loans
Debt Instrument [Line Items]
Repayments of debt					8,000,000
Buy-Renovate-Lease-Sell Business \| Disposal Group, Disposed of by Sale, Not Discontinued Operations \| Term B Loans
Debt Instrument [Line Items]
Repayments of debt			$ 49,900,000
Rental Property Management Business \| Discontinued Operations, Disposed of by Sale \| Term B Loans
Debt Instrument [Line Items]
Repayments of debt					$ 15,000,000

LONG-TERM DEBT - Schedule of Maturities of Long-Term Debt (Details) $ in Thousands	Dec. 31, 2019 USD ($)
Debt Disclosure [Abstract]
2020	$ 0
2021	0
2022	0
2023	10,576
2024	283,250
Total	$ 293,826

OTHER NON-CURRENT LIABILITIES (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Jan. 01, 2019	Dec. 31, 2018
Other Liabilities Disclosure [Abstract]
Operating lease liabilities	$ 19,707	$ 28,800	$ 0
Income tax liabilities	10,935		7,069
Deferred revenue	88		19
Other non-current liabilities	286		2,090
Total	$ 31,016		$ 9,178

FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Apr. 03, 2018
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Long-term Debt, Gross	$ 293,826
Assets:
Cash and cash equivalents	82,741	$ 58,294
Restricted cash	3,842	5,752
Investment in equity securities	42,618	36,181
Long-term receivable (Note 4)	2,371	2,221
Senior secured term loan
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Long-term Debt, Gross	293,826	338,822	$ 412,100
Liabilities:
Senior secured term loan	293,826
Level 1 \| Fair Value, Measurements, Recurring
Assets:
Cash and cash equivalents	82,741	58,294
Restricted cash	3,842	5,752
Investment in equity securities	42,618	36,181
Long-term receivable (Note 4)	0	0
Level 1 \| Fair Value, Measurements, Recurring \| Senior secured term loan
Liabilities:
Senior secured term loan	0	0
Level 2 \| Fair Value, Measurements, Recurring
Assets:
Cash and cash equivalents	0	0
Restricted cash	0	0
Investment in equity securities	0	0
Long-term receivable (Note 4)	0	0
Level 2 \| Fair Value, Measurements, Recurring \| Senior secured term loan
Liabilities:
Senior secured term loan	277,666	330,351
Level 3 \| Fair Value, Measurements, Recurring
Assets:
Cash and cash equivalents	0	0
Restricted cash	0	0
Investment in equity securities	0	0
Long-term receivable (Note 4)	2,371	2,221
Level 3 \| Fair Value, Measurements, Recurring \| Senior secured term loan
Liabilities:
Senior secured term loan	$ 0	$ 0

FAIR VALUE MEASUREMENTS AND FINANCIAL INSTRUMENTS - Narrative (Details) - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Altisource Residential Corporation
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Number of securities outstanding (in shares)	3.5	4.1
Discontinued Operations, Disposed of by Sale \| Rental Property Management Business
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Future proceeds from the sale of business	$ 3.0

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION (Details) $ / shares in Units, $ in Thousands		1 Months Ended	12 Months Ended
	May 15, 2018 $ / shares shares	Feb. 28, 2019 shares	Dec. 31, 2019 USD ($) vote component $ / shares shares	Dec. 31, 2018 USD ($) employee $ / shares shares	Dec. 31, 2017 USD ($) $ / shares shares	Jan. 01, 2018 USD ($)	Jan. 01, 2017 USD ($)	Dec. 31, 2016
Common Stock [Abstract]
Common stock, shares authorized (in shares)			100,000,000	100,000,000
Common stock, shares issued (in shares)			25,413,000	25,413,000
Common stock, shares outstanding (in shares)			15,454,000	16,276,000
Voting rights per share \| vote			1
Equity Incentive Plan [Abstract]
Maximum number of Altisource share-based awards that can be granted under the Plan (in shares)			6,700,000
Share-based awards available for future grants under the Plan (in shares)			800,000
Share Repurchase Program [Abstract]
Authorized amount (approximately) \| $			$ 102,000
Capacity available to repurchase common stock under senior secured term loan \| $			463,000
Share-Based Compensation [Abstract]
Share-based compensation expense \| $			11,900	$ 10,200	$ 4,300
Estimated unrecognized compensation costs \| $			$ 8,900
Weighted average remaining requisite service period for stock options over which unrecognized compensation costs would be recognized			1 year 6 months 7 days
Cumulative effect of an accounting change \| $						$ (10,448)	$ 0
Options outstanding (in shares)			1,468,046	1,440,566
Stock options granted, approximate (in shares)			227,849	277,000	244,000
Weighted average exercise price of stock options granted (in dollars per share) \| $ / shares			$ 24.98	$ 25.15	$ 33.28
Plan modification, number of stock options affected (in shares)				263,000
Plan modification, number of employees affected \| employee				16
Weighted average fair value of stock options granted and total intrinsic value of stock options exercised
Weighted average fair value at grant date per share (in dollars per share) \| $ / shares			$ 0.00	$ 16.31	$ 20.44
Intrinsic value of options exercised \| $			$ 54	$ 4,609	$ 3,028
Grant date fair value of stock options that vested \| $			$ 3,053	$ 1,760	$ 2,279
Black-Scholes
Assumptions used to determine the fair value of options as of the grant date
Expected dividend yield				0.00%	0.00%
Binomial
Assumptions used to determine the fair value of options as of the grant date
Expected dividend yield				0.00%	0.00%
Minimum
Share-Based Compensation [Abstract]
Share based compensation arrangement by share based payment award estimated forfeiture rate								0.00%
Minimum \| Black-Scholes
Assumptions used to determine the fair value of options as of the grant date
Risk-free interest rate (%)				2.66%	1.89%
Expected stock price volatility (%)				70.31%	61.49%
Expected option life (in years)				6 years	6 years
Fair value (in usd per share) \| $ / shares				$ 16.17	$ 13.57
Minimum \| Binomial
Assumptions used to determine the fair value of options as of the grant date
Risk-free interest rate (%)				1.64%	0.77%
Expected stock price volatility (%)				71.36%	66.68%
Expected option life (in years)				2 years 6 months 22 days	2 years 6 months 18 days
Fair value (in usd per share) \| $ / shares				$ 14.67	$ 11.94
Maximum
Share-Based Compensation [Abstract]
Share based compensation arrangement by share based payment award estimated forfeiture rate								40.00%
Maximum \| Black-Scholes
Assumptions used to determine the fair value of options as of the grant date
Risk-free interest rate (%)				3.10%	2.29%
Expected stock price volatility (%)				71.86%	71.52%
Expected option life (in years)				6 years 3 months	7 years 6 months
Fair value (in usd per share) \| $ / shares				$ 19.68	$ 24.80
Maximum \| Binomial
Assumptions used to determine the fair value of options as of the grant date
Risk-free interest rate (%)				3.22%	2.38%
Expected stock price volatility (%)				71.86%	71.52%
Expected option life (in years)				4 years 3 months 29 days	4 years 9 months 26 days
Fair value (in usd per share) \| $ / shares				$ 20.26	$ 24.30
Stock Repurchase Program, Current
Share Repurchase Program [Abstract]
Number of shares of common stock authorized to be purchased (in shares)	4,300,000
Percentage of outstanding shares authorized to be repurchased	25.00%
Minimum purchase price authorized (in dollars per share) \| $ / shares	$ 1.00
Maximum purchase price authorized (in dollars per share) \| $ / shares	$ 500.00
Stock repurchase program, period in force	5 years
Remaining number of shares available for repurchase under the plan (in shares)			2,400,000
Stock Repurchase Programs
Share Repurchase Program [Abstract]
Number of shares of common stock purchased (in shares)			1,000,000	1,600,000	1,600,000
Average purchase price per share (in dollars per share) \| $ / shares			$ 20.33	$ 25.53	$ 23.84
Employee and non employee stock option
Share-Based Compensation [Abstract]
Performance criteria achieved (in shares)		228,000
Stock options granted, approximate (in shares)			0
Employee and non employee stock option \| Vesting Based on Service
Share-Based Compensation [Abstract]
Options outstanding (in shares)			426,000
Employee and non employee stock option \| Market-Based
Share-Based Compensation [Abstract]
Options outstanding (in shares)			578,000
Number of components of an award \| component			2
Allowable performance period before expiration date			3 years
Employee and non employee stock option \| Performance-Based, Vesting Period One
Share-Based Compensation [Abstract]
Award vesting rights, percentage			25.00%
Employee and non employee stock option \| Performance-Based, Vesting Period Two
Share-Based Compensation [Abstract]
Award vesting rights, percentage			25.00%
Employee and non employee stock option \| Performance-Based, Vesting Period Three
Share-Based Compensation [Abstract]
Award vesting rights, percentage			25.00%
Employee and non employee stock option \| Performance-Based, Vesting Period Four
Share-Based Compensation [Abstract]
Award vesting rights, percentage			25.00%
Employee and non employee stock option \| Performance-Based
Share-Based Compensation [Abstract]
Options outstanding (in shares)			464,000
Employee and non employee stock option \| Minimum \| Vesting Based on Service
Share-Based Compensation [Abstract]
Vesting period			3 years
Employee and non employee stock option \| Minimum \| Market-Based
Share-Based Compensation [Abstract]
Vesting period			3 years
Expiration term			10 years
Employee and non employee stock option \| Minimum \| Market-Based, Ordinary Performance
Share-Based Compensation [Abstract]
Percentage of compounded annual gain of stock price over exercise price required for the award to vest			20.00%
Employee and non employee stock option \| Minimum \| Market-Based, Extraordinary Performance
Share-Based Compensation [Abstract]
Percentage of compounded annual gain of stock price over exercise price required for the award to vest			25.00%
Employee and non employee stock option \| Minimum \| Performance-Based
Share-Based Compensation [Abstract]
Allowable performance period before expiration date			10 years
Attainment above threshold performance levels, vesting percentage			50.00%
Employee and non employee stock option \| Maximum \| Vesting Based on Service
Share-Based Compensation [Abstract]
Vesting period			4 years
Expiration term			10 years
Employee and non employee stock option \| Maximum \| Market-Based
Share-Based Compensation [Abstract]
Vesting period			4 years
Employee and non employee stock option \| Maximum \| Performance-Based
Share-Based Compensation [Abstract]
Attainment above threshold performance levels, vesting percentage			200.00%
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period One
Share-Based Compensation [Abstract]
Award vesting rights, percentage			33.00%
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period Two
Share-Based Compensation [Abstract]
Award vesting rights, percentage			33.00%
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period Three
Share-Based Compensation [Abstract]
Award vesting rights, percentage			33.00%
Restricted Shares and Restricted Share Units \| Minimum \| Vesting Based on Service
Share-Based Compensation [Abstract]
Vesting period			2 years
Restricted Shares and Restricted Share Units \| Maximum \| Vesting Based on Service
Share-Based Compensation [Abstract]
Vesting period			4 years
Restricted Shares and Restricted Share Units \| Maximum \| Performance-Based
Share-Based Compensation [Abstract]
Attainment above threshold performance levels, vesting percentage			225.00%
Retained earnings
Share-Based Compensation [Abstract]
Cumulative effect of an accounting change \| $						$ (9,715)	(932)
Retained earnings \| Accounting Standards Update 2016-09 [Member]
Share-Based Compensation [Abstract]
Cumulative effect of an accounting change \| $							(900)
Additional paid-in capital
Share-Based Compensation [Abstract]
Cumulative effect of an accounting change \| $							932
Additional paid-in capital \| Accounting Standards Update 2016-09 [Member]
Share-Based Compensation [Abstract]
Cumulative effect of an accounting change \| $							$ 900

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION - Stock option activity (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Number of options
Outstanding at the beginning of the period (in shares)	1,440,566
Performance criteria achieved (in shares)	227,849	277,000	244,000
Exercised (in shares)	(21,052)
Forfeited (in shares)	(179,317)
Outstanding at the end of the period (in shares)	1,468,046	1,440,566
Exercisable at the end of the period (in shares)	926,174
Weighted average exercise price
Outstanding at the beginning of the period (in dollars per share)	$ 30.78
Performance criteria achieved (in dollars per share)	24.98	$ 25.15	$ 33.28
Exercised (in dollars per share)	18.79
Forfeited (in dollars per share)	37.85
Outstanding at the end of the period (in dollars per share)	29.19	$ 30.78
Exercisable at the end of the period (in dollars per share)	$ 26.46
Weighted average contractual term (in years)
Weighted average contractual term	4 years 6 months 35 days	5 years 13 days
Exercisable at the end of the period	3 years 11 days
Aggregate intrinsic value (in thousands)
Aggregate intrinsic value (in dollars)	$ 94	$ 945
Exercisable at the end of the period (in dollars)	$ 92

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION - Stock option information (Details)	12 Months Ended
	Dec. 31, 2019 $ / shares shares
Options outstanding
Number (in shares) \| shares	1,468,046
Options exercisable
Number (in shares) \| shares	926,174
$10.01 — $20.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	$ 10.01
Exercise price, high end of range (in dollars per share)	$ 20.00
Options outstanding
Number (in shares) \| shares	174,784
Weighted average remaining contractual life (in years)	5 years 2 months 5 days
Weighted average exercise price (in dollars per share)	$ 18.79
Options exercisable
Number (in shares) \| shares	169,457
Weighted average remaining contractual life (in years)	5 years 2 months 5 days
Weighted average exercise price (in dollars per share)	$ 18.79
$20.01 — $30.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	20.01
Exercise price, high end of range (in dollars per share)	$ 30.00
Options outstanding
Number (in shares) \| shares	1,057,212
Weighted average remaining contractual life (in years)	4 years 4 months 21 days
Weighted average exercise price (in dollars per share)	$ 24.44
Options exercisable
Number (in shares) \| shares	656,287
Weighted average remaining contractual life (in years)	2 years 3 months 4 days
Weighted average exercise price (in dollars per share)	$ 24.01
$30.01 — $40.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	30.01
Exercise price, high end of range (in dollars per share)	$ 40.00
Options outstanding
Number (in shares) \| shares	107,550
Weighted average remaining contractual life (in years)	6 years 7 months 6 days
Weighted average exercise price (in dollars per share)	$ 34.39
Options exercisable
Number (in shares) \| shares	39,055
Weighted average remaining contractual life (in years)	5 years 2 months 27 days
Weighted average exercise price (in dollars per share)	$ 32.79
$60.01 — $70.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	60.01
Exercise price, high end of range (in dollars per share)	$ 70.00
Options outstanding
Number (in shares) \| shares	58,500
Weighted average remaining contractual life (in years)	2 years 2 months 12 days
Weighted average exercise price (in dollars per share)	$ 60.76
Options exercisable
Number (in shares) \| shares	43,875
Weighted average remaining contractual life (in years)	2 years 2 months 12 days
Weighted average exercise price (in dollars per share)	$ 60.76
$80.01 — $90.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	80.01
Exercise price, high end of range (in dollars per share)	$ 90.00
Options outstanding
Number (in shares) \| shares	25,000
Weighted average remaining contractual life (in years)	4 years 7 months 6 days
Weighted average exercise price (in dollars per share)	$ 86.69
Options exercisable
Number (in shares) \| shares	6,250
Weighted average remaining contractual life (in years)	4 years 7 months 6 days
Weighted average exercise price (in dollars per share)	$ 86.69
$90.01 — $100.00
Stock options outstanding and exercisable
Exercise price, low end of range (in dollars per share)	90.01
Exercise price, high end of range (in dollars per share)	$ 100.00
Options outstanding
Number (in shares) \| shares	45,000
Weighted average remaining contractual life (in years)	4 years 2 months 9 days
Weighted average exercise price (in dollars per share)	$ 95.67
Options exercisable
Number (in shares) \| shares	11,250
Weighted average remaining contractual life (in years)	4 years 2 months 9 days
Weighted average exercise price (in dollars per share)	$ 95.67

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION - Restricted stock awards (Details) - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Sep. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Share-based compensation expense	$ 11.9	$ 10.2	$ 4.3
Restricted Shares and Restricted Share Units
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Other than options, outstanding (in shares)	485,806	485,806
Other than options, granted (in shares)	401,458
Other than options, granted (in dollars per share)	$ 24.61
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Outstanding, beginning of period (in shares)	485,806
Granted (in shares)	401,458
Issued (in shares)	(138,504)
Forfeited/canceled (in shares)	(112,614)
Outstanding, end of period (in shares)	636,146	485,806
Restricted Shares and Restricted Share Units \| Vesting Based on Service
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Other than options, outstanding (in shares)	487,000
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Outstanding, end of period (in shares)	487,000
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period One
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Award vesting rights, percentage	33.00%
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period Two
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Award vesting rights, percentage	33.00%
Restricted Shares and Restricted Share Units \| Performance-Based, Vesting Period Three
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Award vesting rights, percentage	33.00%
Restricted Shares and Restricted Share Units \| Performance-Based
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Other than options, outstanding (in shares)	149,000
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Outstanding, end of period (in shares)	149,000
Restricted Shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Other than options, plan modification, affected (in shares)		31,000
Minimum \| Restricted Shares and Restricted Share Units \| Vesting Based on Service
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Vesting period	2 years
Maximum \| Restricted Shares and Restricted Share Units \| Vesting Based on Service
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Vesting period	4 years
Maximum \| Restricted Shares and Restricted Share Units \| Performance-Based
Schedule of Share-based compensation, Restricted Stock and Restricted Stock units activity [Line Items]
Attainment above threshold performance levels, vesting percentage	225.00%
Pointillist, Inc.
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Shares issued to management for services (in shares)	1,100,000
Share-based compensation expense	$ 0.9
Pointillist, Inc.
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Noncontrolling ownership percentage				12.10%

REVENUE (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
REVENUE (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2018
Disaggregation of Revenue [Line Items]
Revenue	$ 140,688	$ 141,493	$ 196,535	$ 169,935	$ 217,633	$ 204,575	$ 218,556	$ 197,438	$ 648,651	$ 838,202	$ 942,213
Revenue recognized that was included in the contract liability at the beginning of the period									9,800	20,600
Deferred revenue	5,183				10,108				5,183	10,108
Other current liabilities	14,724				7,030				14,724	7,030
Retained earnings	$ 272,026				$ 590,655				272,026	590,655
Service revenue
Disaggregation of Revenue [Line Items]
Revenue									621,866	805,480	899,561
Reimbursable expenses
Disaggregation of Revenue [Line Items]
Revenue									24,172	30,039	39,912
Non-controlling interests
Disaggregation of Revenue [Line Items]
Revenue									$ 2,613	$ 2,683	$ 2,740
Difference between Revenue Guidance in Effect before and after Topic 606 \| Accounting Standards Update 2014-09
Disaggregation of Revenue [Line Items]
Deferred revenue												$ 11,200
Unbilled accounts receivable												1,100
Other current liabilities												300
Retained earnings												$ (10,400)

REVENUE - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Disaggregation of Revenue [Line Items]
Revenue	$ 140,688	$ 141,493	$ 196,535	$ 169,935	$ 217,633	$ 204,575	$ 218,556	$ 197,438	$ 648,651	$ 838,202	$ 942,213
Revenue recognized when services are performed or assets are sold
Disaggregation of Revenue [Line Items]
Revenue									579,929	719,739
Revenue related to technology platforms and professional services
Disaggregation of Revenue [Line Items]
Revenue									44,550	88,424
Reimbursable expenses revenue
Disaggregation of Revenue [Line Items]
Revenue									$ 24,172	$ 30,039

COST OF REVENUE (Details) - USD ($) $ in Thousands	12 Months Ended
COST OF REVENUE (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Cost of Revenue [Abstract]
Compensation and benefits	$ 135,502	$ 200,486	$ 240,487
Outside fees and services	240,796	278,380	325,459
Cost of real estate sold	42,763	47,659	24,398
Technology and telecommunications	36,302	41,588	42,340
Reimbursable expenses	24,172	30,039	39,912
Depreciation and amortization	13,721	24,013	27,269
Total	$ 493,256	$ 622,165	$ 699,865

SELLING, GENERAL AND ADMINISTRATIVE EXPENSES (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Selling, General and Administrative Expense [Abstract]
Compensation and benefits	$ 49,875	$ 51,043	$ 58,157
Occupancy related costs	26,042	30,851	36,371
Amortization of intangible assets	19,021	28,412	35,367
Professional services	14,975	16,950	13,421
Marketing costs	11,212	14,707	16,171
Depreciation and amortization	4,788	6,786	9,178
Other	15,163	26,921	23,977
Total	$ 141,076	$ 175,670	$ 192,642

OTHER INCOME (EXPENSE), NET (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Other Income and Expenses [Abstract]
Interest income	$ 342	$ 740	$ 270
Loss on debt refinancing	0	(4,434)	0
Gain on early extinguishment of debt	0	0	5,637
Other, net	1,006	1,824	2,015
Total	$ 1,348	$ (1,870)	$ 7,922

INCOME TAXES (Details) - USD ($) $ in Thousands	12 Months Ended
INCOME TAXES (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income before income taxes and non-controlling interests [Line Items]
Domestic - Luxembourg	$ 8,919	$ (22,513)	$ 9,123
Total	12,439	1,399	35,375
Foreign - U.S.
Income before income taxes and non-controlling interests [Line Items]
Foreign - U.S. and Non-U.S.	(12,602)	8,398	7,967
Foreign - non-U.S.
Income before income taxes and non-controlling interests [Line Items]
Foreign - U.S. and Non-U.S.	$ 16,122	$ 15,514	$ 18,285

INCOME TAXES (Details 2) $ / shares in Units, $ in Thousands	3 Months Ended		12 Months Ended
	Dec. 31, 2019 USD ($)	Sep. 30, 2018 USD ($)	Dec. 31, 2019 USD ($) $ / shares	Dec. 31, 2018 USD ($) $ / shares	Dec. 31, 2017 USD ($) $ / shares	Dec. 27, 2017 subsidiary
Current:
Domestic - Luxembourg			$ (10,957)	$ (9,889)	$ (21,080)
Deferred:
Domestic - Luxembourg			(307,339)	5,791	297,336
Income tax (provision) benefit			(318,296)	(4,098)	276,256
Operating loss carryforwards	$ 1,355,400		1,355,400	1,355,500
Deferred tax assets, operating loss carryforwards	338,403		338,403	353,209
Valuation allowance	355,559		355,559	$ 46,751
Income tax expense, adjustment of deferred tax asset					6,300
Income tax expense, foreign income tax reserves	5,600	$ 1,600			$ 10,500
Change in valuation allowance			$ 308,800
Statutory tax rate			24.94%	26.01%	27.08%
Decrease in foreign taxes due to tax holidays			$ 300	$ 700	$ 900
Effect on diluted per share due to decrease in foreign tax holiday (in dollars per share) \| $ / shares			$ 0.02	$ 0.04	$ 0.05
2017 Subsidiary Merger
Deferred:
Number of wholly-owned subsidiaries merged \| subsidiary						2
Operating loss carryforwards					$ 1,300,000
Deferred tax assets, operating loss carryforwards					$ 342,600
Operating loss carryforwards, term					17 years
Valuation allowance					$ 41,600
Domestic - Luxembourg
Current:
Domestic - Luxembourg			$ 0	$ (275)	(737)
Deferred:
Domestic - Luxembourg			(308,657)	4,927	295,318
Change in valuation allowance			291,500
Change in Luxembourg statutory income tax rate			14,000
Foreign - U.S. federal
Current:
Foreign			187	(1,838)	(2,405)
Deferred:
Foreign			329	291	111
Foreign - U.S. state
Current:
Foreign			(174)	(336)	(364)
Deferred:
Foreign			341	(134)	210
Deferred tax assets, operating loss carryforwards	$ 200		200	300
Foreign - non-U.S.
Current:
Foreign			(10,970)	(7,440)	(17,574)
Deferred:
Foreign			$ 648	$ 707	$ 1,697

INCOME TAXES (Details 3) - USD ($) $ in Thousands	12 Months Ended
INCOME TAXES (Details 3) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jul. 01, 2019
Non-current deferred tax assets:
Net operating loss carryforwards	$ 338,403	$ 353,209
U.S. federal and state tax credits	189	314
Other non-U.S. deferred tax assets	13,980	6,161
Share-based compensation	2,010	1,586
Accrued expenses	2,691	5,242
Unrealized losses	9,011	3,131
Other	526	0
Non-current deferred tax liabilities:
Intangible assets	(8,325)	(9,855)
Depreciation	(302)	(1,225)
Other non-U.S. deferred tax liability	(998)	(1,769)
Other	0	(954)
Deferred tax assets net of deferred tax liabilities	357,185	355,840
Valuation allowance	(355,559)	(46,751)
Deferred tax assets, net	1,626	309,089
Income Taxes
Increase in valuation allowance related to state and foreign losses	308,800
Undistributed earnings	81,000
Deferred tax liability that would be recognized if earnings were distributed	15,900
Operating loss carryforwards	1,355,400	1,355,500
Tax Cuts and Jobs Act of 2017, provisional income tax expense		(200)
Domestic - Luxembourg
Income Taxes
Increase in valuation allowance related to state and foreign losses	291,500
Operating loss carryforwards, valuation allowance	337,700	45,000
Foreign - U.S. state
Non-current deferred tax assets:
Net operating loss carryforwards	200	300
Income Taxes
Income recognized on deferred foreign income	(341)	134	$ (210)
Operating loss carryforwards, valuation allowance	600	1,500
NCI
Income Taxes
Operating loss carryforwards		$ 7,400
Annual limit on use of operating loss carryforward	1,300
Philippines
Income Taxes
Income recognized on deferred foreign income	$ 900
Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Taxes
Capital loss, deferred tax asset				$ 9,600

INCOME TAXES (Details 4)	12 Months Ended
INCOME TAXES (Details 4)	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Reconciliation of Income Tax Provision to the Luxembourg income tax rate
Statutory tax rate	24.94%	26.01%	27.08%
Change in valuation allowance	2526.53%	43.08%	119.20%
State tax expense	(1.63%)	28.58%	0.50%
Tax credits	(0.00%)	(0.00%)	(2.13%)
Uncertain tax positions	39.60%	114.18%	30.16%
Unrecognized tax loss	(67.18%)	0.00%	(1008.20%)
Income tax rate change	0.00%	0.00%	57.36%
Tax rate differences on foreign earnings	28.75%	73.11%	0.00%
Other	7.85%	7.96%	(4.91%)
Effective tax rate	2558.86%	292.92%	(780.94%)

INCOME TAXES (Details 5) - USD ($) $ in Thousands	12 Months Ended
INCOME TAXES (Details 5) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Amount of unrecognized tax benefits as of the beginning of the year	$ 9,687	$ 8,892
Decreases as a result of tax positions taken in a prior period	(192)	(956)
Increases as a result of tax positions taken in a prior period	22	1
Increases as a result of tax positions taken in the current period	250	1,750
Amount of unrecognized tax benefits as of the end of the year	9,767	9,687
Unrecognized tax benefits that would affect the effective tax rate	13,500	13,000
Unrecognized tax benefits, income tax penalties and interest accrued	$ 3,700	$ 3,300

EARNINGS PER SHARE (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Earnings Per Share [Abstract]
Net (loss) income attributable to Altisource	$ (306,106)	$ 7,165	$ (5,844)	$ (3,184)	$ (11,485)	$ 8,667	$ 1,568	$ (4,132)	$ (307,969)	$ (5,382)	$ 308,891
Weighted average common shares outstanding, basic (in shares)	15,568	15,897	16,214	16,292	16,745	17,033	17,142	17,378	15,991	17,073	18,183
Dilutive effect of stock options, restricted shares and restricted share units (in shares)									0	0	509
Weighted average common shares outstanding, diluted (in shares)	15,568	16,151	16,214	16,292	16,745	17,575	17,553	17,378	15,991	17,073	18,692
(Loss) earnings per share:
Basic (in dollars per share)	$ (19.66)	$ 0.45	$ (0.36)	$ (0.20)	$ (0.69)	$ 0.51	$ 0.09	$ (0.24)	$ (19.26)	$ (0.32)	$ 16.99
Diluted (in dollars per share)	$ (19.66)	$ 0.44	$ (0.36)	$ (0.20)	$ (0.69)	$ 0.49	$ 0.09	$ (0.24)	$ (19.26)	$ (0.32)	$ 16.53
Anti-dilutive securities
Excluded from the computation of diluted EPS (in shares)									1,600	1,200	800
Options, Restricted Stock and Restricted Stock Units Whose Impacts are Anti-Dilutive Because of Net Loss
Anti-dilutive securities
Excluded from the computation of diluted EPS (in shares)									300	500
Options Whose Exercise Price is Greater than Average Market Price
Anti-dilutive securities
Excluded from the computation of diluted EPS (in shares)									500	300	500
Options, Restricted Shares and Restricted Share Units Issuable upon Achievement of Certain Market and Performance Criteria That Has Not Been Met
Anti-dilutive securities
Excluded from the computation of diluted EPS (in shares)									800	500	400

RESTRUCTURING CHARGES (Details) - USD ($) $ in Thousands	3 Months Ended						12 Months Ended
RESTRUCTURING CHARGES (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 5,000	$ 2,800	$ 1,900	$ 4,400	$ 8,100	$ 3,400	$ 14,080	$ 11,560	$ 0
Minimum
Restructuring Cost and Reserve [Line Items]
Restructuring and related cost, expected future cost (approximate)	10,000						10,000
Maximum
Restructuring Cost and Reserve [Line Items]
Restructuring and related cost, expected future cost (approximate)	$ 13,000						$ 13,000

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS (Details) $ in Thousands		12 Months Ended
	Sep. 30, 2019	Dec. 31, 2019 USD ($) office_lease letter_of_credit	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)	Jan. 01, 2019 USD ($)
Concentration Risk
Loss (gain) related to sales tax exposure		$ (300)	$ (6,200)
Net reimbursement from third party		1,700
Right-to-use assets		29,074	0		$ 42,100
Operating lease liabilities					$ 45,500
Sublease income		1,700	1,600	$ 1,300
Amounts held in escrow and trust accounts		$ 12,300	$ 23,600
Ocwen \| Customer Concentration Risk \| Revenue
Concentration Risk
Percentage of revenue from largest customer		56.00%	52.00%	58.00%
Highly Correlated - Ocwen \| Customer Concentration Risk \| Revenue
Concentration Risk
Percentage of revenue from largest customer		6.00%
NRZ \| Ocwen
Concentration Risk
Subservice transferred subject MSRs, initial term		5 years
NRZ \| Ocwen \| Customer Concentration Risk \| Revenue
Concentration Risk
Percentage of revenue from largest customer		56.00%
Percentage of loans serviced and subserviced by largest customer's largest client	56.00%
Standby Letters of Credit
Concentration Risk
Standby letters of credit, number \| letter_of_credit		4
Standby letters of credit, amount		$ 1,000
Number of office leases \| office_lease		4
Minimum
Concentration Risk
Lease term	1 year
Maximum
Concentration Risk
Lease term	6 years

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS - Leases (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Sep. 30, 2019	Jan. 01, 2019
Lessee, Lease, Description [Line Items]
Right-to-use assets	$ 29,074	$ 0			$ 42,100
Lease obligation liabilities					$ 45,500
Sublease income	$ 1,700	$ 1,600	$ 1,300
Minimum
Lessee, Lease, Description [Line Items]
Lease term				1 year
Maximum
Lessee, Lease, Description [Line Items]
Lease term				6 years

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS - Lease Term and Assumption (Details)	Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]
Weighted average remaining lease term (in years)	3 years 2 months 23 days
Weighted average discount rate	7.11%

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS - Lease Activity (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2019 USD ($)
Lessee, Lease, Description [Line Items]
Cash used in operating activities for amounts included in the measurement of lease liabilities	$ 15,446
Short-term (less than one year) lease costs	4,999
Selling, general and administrative expense
Lessee, Lease, Description [Line Items]
Operating lease costs	10,698
Cost of revenue
Lessee, Lease, Description [Line Items]
Operating lease costs	$ 2,757

COMMITMENTS, CONTINGENCIES AND REGULATORY MATTERS - Maturities of Operating Lease Liabilities (Details) $ in Thousands	Dec. 31, 2019 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2020	$ 11,756
2021	9,077
2022	6,190
2023	4,818
2024	2,935
Thereafter	599
Total lease payments	35,375
Less interest	(4,270)
Present value of lease liabilities	$ 31,105

QUARTERLY FINANCIAL DATA (UNAUDITED) (Details) - USD ($) $ / shares in Units, shares in Thousands		1 Months Ended		3 Months Ended								12 Months Ended
	Jul. 01, 2019	Oct. 31, 2019	Aug. 31, 2018	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Apr. 03, 2018
Quarterly Financial Information Disclosure [Abstract]
Revenue				$ 140,688,000	$ 141,493,000	$ 196,535,000	$ 169,935,000	$ 217,633,000	$ 204,575,000	$ 218,556,000	$ 197,438,000	$ 648,651,000	$ 838,202,000	$ 942,213,000
Gross profit				35,083,000	30,587,000	43,894,000	45,831,000	53,448,000	56,995,000	55,350,000	50,244,000	155,395,000	216,037,000	242,348,000
(Loss) income before income taxes and non-controlling interests				(8,459,000)	12,955,000	11,909,000	(3,966,000)	(12,829,000)	16,129,000	3,071,000	(4,972,000)	12,439,000	1,399,000	35,375,000
Net (loss) income				(306,085,000)	7,576,000	(4,604,000)	(2,744,000)	(10,868,000)	9,521,000	2,255,000	(3,607,000)	(305,857,000)	(2,699,000)	311,631,000
Net (loss) income attributable to Altisource				$ (306,106,000)	$ 7,165,000	$ (5,844,000)	$ (3,184,000)	$ (11,485,000)	$ 8,667,000	$ 1,568,000	$ (4,132,000)	$ (307,969,000)	$ (5,382,000)	$ 308,891,000
(Loss) earnings per share:
Basic (in dollars per share)				$ (19.66)	$ 0.45	$ (0.36)	$ (0.20)	$ (0.69)	$ 0.51	$ 0.09	$ (0.24)	$ (19.26)	$ (0.32)	$ 16.99
Diluted (in dollars per share)				$ (19.66)	$ 0.44	$ (0.36)	$ (0.20)	$ (0.69)	$ 0.49	$ 0.09	$ (0.24)	$ (19.26)	$ (0.32)	$ 16.53
Weighted average shares outstanding:
Basic (in shares)				15,568	15,897	16,214	16,292	16,745	17,033	17,142	17,378	15,991	17,073	18,183
Diluted (in shares)				15,568	16,151	16,214	16,292	16,745	17,575	17,553	17,378	15,991	17,073	18,692
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Income tax provision												$ 318,296,000	$ 4,098,000	$ (276,256,000)
Income tax expense, foreign income tax reserves				$ 5,600,000					$ 1,600,000					10,500,000
Gain on sale of business												17,814,000	13,688,000	0
Working capital adjustment				300,000
Proceeds from the sale of business, first installment												38,632,000	15,000,000	0
Restructuring charges				5,000,000	$ 2,800,000	$ 1,900,000	$ 4,400,000	$ 8,100,000	3,400,000			14,080,000	11,560,000	0
Loss (gain) related to sales tax exposure												300,000	6,200,000
Net reimbursement from third party												1,700,000
Loss on debt refinancing												0	4,434,000	$ 0
Financial Services Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Total proceeds from the sale of business	$ 44,000,000
Up-front payment included in consideration, subject to working capital adjustment upon closing of the sale	40,000,000
Additional payment to be received on one-year anniversary of the sale closing	4,000,000
Gain on sale of business	$ 17,800,000				17,600,000
Rental Property Management Business \| Discontinued Operations, Disposed of by Sale
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Total proceeds from the sale of business			$ 18,000,000
Gain on sale of business					13,700,000								13,700,000
Proceeds from the sale of business, first installment			$ 15,000,000
Future proceeds from the sale of business												3,000,000
Owners.com \| Disposal Group, Disposed of by Sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Goodwill impairment		$ 5,200,000		5,200,000
Intangible asset impairment		$ 700,000		700,000
Buy-Renovate-Lease-Sell Business \| Disposal Group, Disposed of by Sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Goodwill impairment								2,600,000
Loss on sale of inventory						1,800,000
Altisource Residential Corporation
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Unrealized gain (loss) on investment in equity securities				2,700,000	(2,300,000)	11,800,000	2,200,000	(8,800,000)	1,800,000	$ 1,500,000	$ (7,500,000)	$ 14,400,000	$ (13,000,000)
Senior secured term loan
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Loss on debt refinancing										$ 4,400,000
April 3, 2018 Credit Agreement \| Term B Loans
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Debt instrument, face amount															$ 412,000,000
Luxembourg
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Change in valuation for net operating loss carryforward				291,500,000
Change in Luxembourg statutory income tax rate				$ (1,700,000)		$ (12,300,000)
Sales Tax Exposure
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Loss (gain) related to sales tax exposure							$ 2,100,000	$ 400,000	$ 5,900,000
Net reimbursement from third party					$ 1,700,000

SCHEDULE II. VALUATION AND QUALIFYING ACCOUNTS (Details) - USD ($)
$ in Thousands

12 Months Ended

Dec. 31, 2019

Dec. 31, 2018

Dec. 31, 2017

Allowance for doubtful accounts

Deductions from asset accounts:

Balance at Beginning of Period

$ 10,883

$ 10,579

$ 10,424

Additions, Charged to Expenses

720

2,830

5,116

Additions, Charged to Other Accounts

^[1]

(70)

(7)

(3,107)

Deductions

^[2]

7,061

2,519

1,854

Balance at End of Period

4,472

10,883

10,579

Valuation allowance for deferred tax assets

Deductions from asset accounts:

Balance at Beginning of Period

46,751

46,283

3,467

Additions, Charged to Expenses

308,808

468

42,816

Additions, Charged to Other Accounts

Deductions

Balance at End of Period

$ 355,559

$ 46,751

$ 46,283

[1]	For allowance for doubtful accounts, primarily includes amounts previously written off which were credited directly to this account when recovered.
[2]	For allowance for doubtful accounts, amounts written off as uncollectible or transferred to other accounts or utilized.

SHAREHOLDERS' EQUITY AND SHARE-BASED COMPENSATION - Market-based options vesting prices (Details)	Dec. 31, 2019 $ / shares shares
Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	97,736
Market-based options, weighted average share price (in dollars per share) \| $ / shares	$ 51.06
Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	74,507
Market-based options, weighted average share price (in dollars per share) \| $ / shares	$ 48.53
$40.01 — $50.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	40.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 50.00
$40.01 — $50.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	3,125
$40.01 — $50.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$50.01 — $60.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 50.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 60.00
$50.01 — $60.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	44,796
$50.01 — $60.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	5,327
$60.01 — $70.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 60.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 70.00
$60.01 — $70.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	14,815
$60.01 — $70.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	6,250
$70.01 — $80.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 70.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 80.00
$70.01 — $80.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$70.01 — $80.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	11,500
$80.01 — $90.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 80.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 90.00
$80.01 — $90.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$80.01 — $90.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	11,397
$90.01 — $100.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 90.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 100.00
$90.01 — $100.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$90.01 — $100.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	6,908
$100.01 — $110.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 100.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 110.00
$100.01 — $110.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$100.01 — $110.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	1,000
$170.01 — $180.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 170.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 180.00
$170.01 — $180.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	12,500
$170.01 — $180.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	0
$180.01 — $190.00
Market prices for market performance options to vest
Market-based options, vesting price, low end of range (in dollars per share) \| $ / shares	$ 180.01
Market-based options, vesting price, high end of range (in dollars per share) \| $ / shares	$ 190.00
$180.01 — $190.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	7,500
$180.01 — $190.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	14,625
Over $190.00 \| Ordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	15,000
Over $190.00 \| Extraordinary performance grants
Market prices for market performance options to vest
Market-based options, options expected to vest (in shares)	17,500