REALHome Services and Solutions, Inc. Receives MOR RV2 Residential-Vendor Ranking from Morningstar Credit Ratings as a Property Manager
RHSS, headquartered in
RHSS leverages corporate shared services such as internal audit, compliance, human resources, vendor management, disaster recovery and business continuity as a subsidiary of
The Morningstar ranking is based on a variety of factors, including:
- The company has a pervasive enterprise risk management culture that consists of compliance, internal audit, self-risk assessment protocols, quality assurance and a robust vendor management oversight group. An extensive training curriculum consisting of required courses and advanced training promote a continuous learning environment. Comprehensive policies and procedures serve to ensure that employees are performing their responsibilities in accordance with industry best practices.
- The effectiveness of RHSS's tenant relationship management is evidenced by above-average call center metrics and handling of property maintenance duties.
- RHSS benefits from a solid technology environment that includes a third-party provided property management system, a well-defined project management process, effective network security protocols and a disaster recovery and business continuity plan that leverages the company's numerous office locations for built-in redundancy.
- As a vendor, the company engages a third-party auditing firm to produce a SOC 1 audit report on an annual basis.
RHSS's strategic growth plan is to provide property management services to large institutional investors and mid-size individual investors and to offer standby property management services for single-family rental securitized transactions.
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